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An error occurs when running the latest version of AfterEffect.

Community Beginner ,
May 18, 2024 May 18, 2024

I'm using my Mac. When running aftereffect 24.4 version <Unable to convert Unicode characters> <Unable to load seudo effects> error. I uninstalled version 24.4 and installed the previous version. It runs normally with version 24.3.0. I think it's a 24.4 version bug.

Please improve the bug.

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Community Expert ,
May 19, 2024 May 19, 2024

Try to do a fresh installation without getting the reference settings from the previous version 

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Community Beginner ,
May 19, 2024 May 19, 2024

Installing aftereffect 24.4 version immediately after Mac initialization also causes an error.

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Community Expert ,
May 19, 2024 May 19, 2024

You should probably just contact Adobe support directly.

https://helpx.adobe.com/support.html

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Community Expert ,
May 19, 2024 May 19, 2024

Are you getting this issue on all projects, or just one specific project? Based on your post, I'm guessing it's probably the latter?

 

Are there any odd characters in the project name, or in files referenced by this project? 

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Community Beginner ,
May 19, 2024 May 19, 2024

An error appears immediately after the execution of the after-effect. It appears before the execution or creation of the project.

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Adobe Employee ,
May 20, 2024 May 20, 2024
LATEST

Can you try changing the permissions as suggested in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know the outcome.

 

Thanks,

Nishu

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