audio cuts out after 2 frames in the preview

[axh6r]

I opened up a project file in after effects 2023 that i was working on and when I pressed the spacebar to play the audio plays for a few frames before cutting out. This happens throughout the timeline - moving the playhead to anywhere in the timeline and pressing play, the audio is played with the visuals for about 2 frames before cutting out again - so I tried clearing disc cache and tried again to the same thing. But when I make a new composition and add my audio it plays just fine. This is obviously a bug so I restarted after effects but the issue is still there. Is there a way to fix this? 

[axh6r]

To clarify, the project file was made in the same after effects version that im having this issue with - 2023.

[nishu_kush]

What are your system specifications (CPU, GPU, RAM, OS version)? Do you get any error messages? Please try the workarounds mentioned in the following article: https://www.schoolofmotion.com/blog/cached-preview

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

[axh6r]

intel i5 7600 

rtx 3060 ti 

24gb 2400 

windows 10 latest version