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Audio out of sync with video

New Here ,
Aug 30, 2023 Aug 30, 2023

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every time I import a video the audio is a few seconds ahead. I open the mp4 and it's fine, but once I try to edit it with after effects the audio is wrong and I don't know how to fix it. this has never happened until now and I'm not sure what caused it.

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Import and export

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correct answers 1 Pinned Reply

Adobe Employee , Aug 30, 2023 Aug 30, 2023

Can you share the video so we can see if we can repro it and if it's something on your end or in AE? 

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Adobe Employee ,
Aug 30, 2023 Aug 30, 2023

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Can you share the video so we can see if we can repro it and if it's something on your end or in AE? 

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New Here ,
Aug 30, 2023 Aug 30, 2023

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its happening to 3 videos the shortest one is 6 minutes long but all my other recordings import just fine. and still when I just play them the audio is fine, just once I import them into AE. also how am I supposed to share a video? the only option is to add a link but it's an mp4 file?

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Adobe Employee ,
Aug 30, 2023 Aug 30, 2023

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Can you share the video from your Adobe Creative Cloud cloud storage, or google drive/one drive, etc? 

 

If you bring the video into Premiere Pro or Media Encoder, is the audio still out of sync? What if you try re-encoding it in Media Encoder and bring that into AE? 

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New Here ,
Aug 30, 2023 Aug 30, 2023

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everywhere i try to upload its too big, the problem is still there after encoding. is there just a tool i can use to shift the audio? am i just dumb or does this fancy editing software not have the ability to just adjust audio like insta does? I tried the audio delay effect and that just added an echo

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New Here ,
Aug 30, 2023 Aug 30, 2023

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literally my best fix is to stack the recordings, mute one, turn the video off for the other, and aline the audio manualy lmao

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Adobe Employee ,
May 28, 2024 May 28, 2024

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Thank you for your message. Are you still having the issue? Let us know.

I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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