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Bad Format unreadable After effects error Please help

Community Beginner ,
Mar 21, 2021 Mar 21, 2021

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Hey there guys I am really confused and I don't know what to do cause all of a sudden this apperd please help me.out it's soo important please help 

IMG_20210321_230758.jpg

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Crash, Error or problem

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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Hi there,

 

Sorry for your issue.

I see that it's an After Effects project that you're trying to import. What happens if you open it instead of importing? Do you see any error message? Also, did you try importing it from a different location?

Let us know.

 

Thanks,

Nishu

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Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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Error message remain same 

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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Thanks for getting back. Is it happening to multiple projects? In which version of After Effects this project was created and what's the version of After Effects you're using? Try creating a new user account and open/import this project. It'll help us to narrow down the issue.

Looking forward to your response.

Thanks,

Nishu

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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Adobe after effects 2020 

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Adobe Employee ,
Mar 31, 2021 Mar 31, 2021

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Sorry for the delay in response.

Could you share one of the projects with us to test? Feel free to DM me a download link if you can't share it publicly.

Looking forward to your response.

 

Thanks,

Nishu

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