Blank composition is showing a BG

New Here ,
Dec 14, 2021 Dec 14, 2021

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I my project, when I create a new composition, without any source, the preview show a image background.

Lucas22249195wqva_0-1639507460542.png

Any help in how to fix it? Thanks a lot!!

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Error or problem , How to

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Engaged ,
Dec 14, 2021 Dec 14, 2021

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Is this an image background you used to use?

Purge cache as first troubleshoot, restart your computer, check what plugins and extentions you are using. Those can add UI overlays.

 

*Martin

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New Here ,
Dec 16, 2021 Dec 16, 2021

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No, this image is not even in my project folder and sources, soo strange.
I will try purge my cache. I don't have any plugin instaled.
Thanks for your time.

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Engaged ,
Dec 16, 2021 Dec 16, 2021

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Does the background image disappear, when you add something to the comp?

Where does the project origin from, is this a template or something?

Does this occure on a blank new project?

It looks like a logo, but internet search didn't hit anything, so I wonder what "Jogante" actually is.

 

This is odd, true!

 

*Martin

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New Here ,
Dec 16, 2021 Dec 16, 2021

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Hi, apparently yes, my logo (the bg image) only appears when the comp is showing only the BG.
It´s from my editing mix, for my new YT video.
No, the problem is only in this project.
The logo is from my YT channel.

Very odd, lol...!

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Engaged ,
Dec 16, 2021 Dec 16, 2021

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Ahh, okay. So this is your logo and not just a random image. Those are good news! (I already thought of a security issue, scriptbots or whatever).

 

My best guess is, that the project file somehow got "damaged", but not in a dangerous way. You better make backups, though, just in case. This behaviour is not typical and clearly something went wrong or is messed up.

 

If you still can procede to work, get the job done and don't mind.

 

*Martin

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New Here ,
Dec 16, 2021 Dec 16, 2021

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LOL... Sorry for the misunderstanding, hehehe.
Thanks a lot for you help, I just assuming that this is a error on the file and move on, I will just cut these frames in the final mix, adjust some animations, and that it.

Thanks a lot!

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Adobe Community Professional ,
Dec 15, 2021 Dec 15, 2021

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What version you use? and are you sure you download this version from the creative cloud app?

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New Here ,
Dec 16, 2021 Dec 16, 2021

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I use the 2022 version, and I get it from from the creative cloud app.

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