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Blank White Comp Window

colourandre
Explorer ,
Jun 15, 2017 Jun 15, 2017

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I did the June update to help with the audio bugs I was having. Now I have no audio and a completely white comp window.

Please help. This is unacceptable!

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correct answers 1 Correct answer

colourandre
Explorer , Jun 28, 2017 Jun 28, 2017

SOLVED!!!!!!!

After trying the following;

With and without the system overclocked. No change to outcome.

With and without all plugin to see if that causes the conflict. No change to
outcome.

We have tried with different monitor configurations. No change to outcome.

We have tried various GPU drivers.
Originally 382.33 installed, but have since tried 382.53 & 378.78
No change to outcome.

We have tried a new Windows user account. No change to
outcome.

We even swapped the graphics card ent

...

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leah m.
New Here ,
May 21, 2021 May 21, 2021

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In Response To colourandre

hello! I just got a second monitor and when I opened After Effects, I firstly just had the issue of having random letters and numbers on my workspace, but then it switched to just being white... I stumbled across your post and it says to uninstall Sonic Studio... my problem is that either I don't have this software or I just cant find it because looking it up in the apps thingy doesn't work... Am I doing something wrong? Am I looking at the wrong places?

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mrr5123967
Community Beginner ,
May 22, 2018 May 22, 2018

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YES YES YES! THANK YOU! I LOVE YOU!

I have been having all kinds of interface and bizzare UI issues with CC in general on my Win 10 Asus ROG laptop (with a secondary monitor), including the white composition screen in AE. Uninstalling Asus Sonic Suite fixed it immediately!!!! Garbage bloatware anyway - doesn't do anything useful. Thank you again!

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