C4D not linking , cineware tab not opening

[Fizza25836402ukqs]

 

Hello, I am a beginner and I have encountered this problem and I cannot find any solution kindly help me out. Cineware tab doesn't open when I add a Maxon C4D file. I downloaded C4D lite and still the error persists. 

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[ToolfarmJP]

Would you download and install the latest version via Maxon web site?

https://www.maxon.net/en/downloads