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Can't access time display style in project settings

New Here ,
Jul 06, 2017 Jul 06, 2017

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Hi All,

Why is it that I can't access: Time Display Style, Color Settings or Audio Settings in Project Settings? I cannot select those tabs.

Any ideas?

Thanks!

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Advisor ,
Jul 06, 2017 Jul 06, 2017

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In the light of no other suggestions I'd try resetting prefs:

Hold down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) immediately after you've clicked to launch the application.

You'll see a dialog asking if you want to reset prefs. Click OK.

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Community Expert ,
Jul 06, 2017 Jul 06, 2017

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You may have launched the AE rendering engine instead of the After Effects app.

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Adobe Employee ,
Jul 31, 2017 Jul 31, 2017

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Hi AlineN,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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