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Can't open Aftereffects projects, images and video don't load...

New Here ,
Sep 29, 2023 Sep 29, 2023

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Can't open Aftereffects projects, images and video don't load...
Im on a mac, ventura, M2 pro, 32GB. 

 

When i open an aftereffects prj made on a different mac i get errors: 3::1, 86::1. etc
Thought it was dropbox, but when i copy files to the desktop the same thing happens.
Help please

 

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Import and export

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correct answers 1 Pinned Reply

Adobe Employee , Sep 29, 2023 Sep 29, 2023

Please generate a log file and post the contents back to this thread so we can help you further.

 

1. Start AE

2. Go to HELP -> Enable Logging

3. Restart AE

4. Attempt to open the project, once all the errors clear, go to step 5.

5. HELP -> Reveal Log Files

6. Find the After Effects Log.txt file and paste the contents of that file back into the threads. 

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Adobe Employee ,
Sep 29, 2023 Sep 29, 2023

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Please generate a log file and post the contents back to this thread so we can help you further.

 

1. Start AE

2. Go to HELP -> Enable Logging

3. Restart AE

4. Attempt to open the project, once all the errors clear, go to step 5.

5. HELP -> Reveal Log Files

6. Find the After Effects Log.txt file and paste the contents of that file back into the threads. 

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Adobe Employee ,
May 22, 2024 May 22, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

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