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Can't use assets from CC Library anymore?

Participant ,
Jan 10, 2017 Jan 10, 2017

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Until recently, I could drag a vector asset from my CC Library into the After Effects Project panel, and then use it in AE.

Now, when I do the same thing, the resulting item in the project panel is no longer an Ai-file, but an empty placeholder? And in some cases, even though I for example drag my own company logo from the Library panel into the Project panel, it's not only a placeholder, but it tells me to license the file through Adobe Stock?! What is going on?

How can I fix this to again to be able to use Library assets in After Effects?

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New Here ,
Feb 01, 2022 Feb 01, 2022

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This problem is still a thing, assets import into premiere no problem, but when importing to AE it thinks it's an adobe stock asset that hasn't been paid for. 

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New Here ,
Sep 15, 2023 Sep 15, 2023

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It's 2023 and this bug is still around. Files are not being synced, never. The "ID" problem is real: every time we reopen after effects, it loses all the files. We can add files from the library to the project, but if we reopen it, they are all gone. AES created a new folder without them.

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New Here ,
Apr 13, 2024 Apr 13, 2024

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2024 and I'm still having library issues. I'm new to using the CC Library, so I just recently put all my assets in. I'm able to bring evereything into a project, except for my audio files (MP3 and WAV). They're greyed out in the Library panel, and when I hover over them it says "this item is not supported in After Effects"

maxjchan_0-1713029493289.png

 

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