Crashes intempestif pendant des rendues

[Flavien26635697bb6i]

J'utilise after effect en mode silencieux avec l'executable aerender.exe.

Le rendu plante souvent et le projet aep reste ouvert en fond de after effect. La fenêtre du projet planté est blanche puis windows m'indique que l'application after effect ne répond plus.

C'est avec after effect v24.0 mais j'espère pouvoir trouver quelqu'un capable d'exploiter les infos dans les crash reports.

J'ai essayé avec v25.0 et j'ai toujours le problème.

j'ai récolté plusieurs crash report que je souhaiterais joindre mais impossible ici. Où puis-je les envoyer svp ?

Par avance, merci beaucoup!

[nishu_kush]

Sorry to hear about the issue, Flavien26635697bb6i.

Feel free to copy and paste the crash reports in the comments, or you can share them via DM. Please also share your system specifications.

Looking forward to your response. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,
Nishu

[Flavien26635697bb6i]

Thank you for the response, here you can find the crashs reports https://cloud.broadteam.eu/index.php/s/Lr2SicZamPz7xNF

regards,

Flavien

[nishu_kush]

Hi Flavien,

Really sorry for the delay. Unfortunately, the .dmp files are not useful in finding the cause of the problem. Could you help me understand the issue better? What are your system specifications (CPU, GPU, RAM, OS version)? As I can understand, you're trying to render your project using the aerender.exe and the renderer stops working midway. Is that correct? If you're on Windows, can you try running the aerender.exe as administrator (right-click on the aerender.exe icon and select Run as administrator)? Where are you trying to export? If it is a server or external drive location, try exporting the project in the local drive.

Let me know how it goes.

Thanks,
Nishu

[ToolfarmJP]

There is one possible cause of crash. Would you check the folder permission of the saving folder?