Deep Glow not working black screen

New Here ,
Sep 04, 2022 Sep 04, 2022

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I have installed the deep glow plugin after I open after effects I just write any text or create any shape and then when I apply the deep glow plugin the composition screen goes completely black. I can't find any solution on the internet for it. But on my other PC, it's working fine.

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Community Expert ,
Sep 04, 2022 Sep 04, 2022

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the boring standard answer applies: Update your system's graphics driver and check the settings. Deep Glow uses GPU acceleration and so does AE. There's clearly a conflict or lack of resources here.

 

Mylenium

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Community Expert ,
Sep 04, 2022 Sep 04, 2022

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The last few builds of AE are prone to fouling up preferences. I tried Deep Glow on my machine and got the same result. My New Comp action was also taking longer than it should have.

 

I reset the preferences by holding down Shift + Ctrl/Cmnd + Alt/Option when I launched AE, and the problem went away.

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