Display Acceleration Disabled in After Effects CC 2017?

[amarism47188480]

Whenever I try to do a preview, I see flashing text that reads "Display Acceleration Disabled". I've checked the project settings and see where I can switch it from '(whatever the brand name is) software only", however it is grayed out and unresponsive when clicked. What should I do?

[ToolfarmJP]

Hello,

What video card do you use? Nvidia product series?

[amarism47188480]

I'm not sure.How can I check?

[ahmadg16441185]

In order to remove the call and activate

[MisiSipos80]

What is this link, to this dodgy site and what is the content?

[P.M.B]

Thanks for bringing attention to that link, MisiSipos80.  I've removed it.

[ToolfarmJP]

Hello,

Do you use Win or Mac system?

[amarism47188480]

Windows.

[ToolfarmJP]

Hello,

1. You move to C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files .

2. You open Command Prompt application (cmd.exe).

3. You drag GPUSniffer.exe into Command prompt window and hit the enter key.

4. You get the information of your GPU.

[Nischal_Timila]

But the problem is not solved

[Szalam]

The problem was solved for me (and several other people) by updating GPU drivers.

It has been solved for other people by removing the GeForce Experience from their machines.

Try both of those things and see if it works.

[Szalam]

Where are you seeing this text?

If it's in the interface elements (that is, the grey area outside of your composition), it's likely an issue with the GeForce Experience app. It injects itself into GPU-accelerated apps to let you know that the GeForce Experience can't work there. The easiest solution is to uninstall the GeForce Experience app.

[leaht35043092]

How do I uninstall that? I am having the same problems.

[Szalam]

  wrote

How do I uninstall that? I am having the same problems.

I believe you can do it through the Programs and Features option on Windows. (You can get to it via the control panel or just clicking the Windows button and typing the word Programs.

[rajivs13818131]

I am facing the same problem.

as you can see i am getting this display acceleration disabled error due to which even when i am previewing a simple shape layer it does not run in real time and lags a lot

previously when i used after effect cc 2015 then the preview was fast and i never had a problem. But now it is slow on the very same machine.

please don't suggest to go back to previous version. Moreover in the file>project settings i have used mercury GPU acceleration and mercury software both the settings but doesn't help.

_____________________________________________

system config

windows 10

dell 5577 laptop

8 GB ram

Nvidia 4 GB 1050series(all latest drivers)

nvidia geforce experience

In nvidia 3d settings for after effect i have tried using both integrated graphic card setting and dedicated high performance nvidia settings

[Kevin-Monahan]

Still seeing this error AmarisM? Please let us know.

Thanks,
Kevin

[mianas81750490]

I'm seeing this error.. Not sure if they still are...

[P.M.B]

mianas81750490  wrote

I'm seeing this error.. Not sure if they still are...

So if you want help you might consider trying

to answer the questions that were already asked.

Or you could wait and see if someone asks them again, just for you.

[Celia_Cheung]

I have same problem as you =>

"Whenever I try to do a preview, I see flashing text that reads "Display Acceleration Disabled". I've checked the project settings and see where I can switch it from '(whatever the brand name is) software only", however it is grayed out and unresponsive when clicked. What should I do?"

How do you solve it?

[stib]

Same here. The latest versions of After Effects have all been bordering on unusable.

GPUSniffer testing 126
--- OpenGL Info ---
Vendor: NVIDIA Corporation
Renderer: GeForce GTX TITAN Black/PCIe/SSE2
OpenGL Version: 2.1.2 NVIDIA 391.01 23.21.13.9101
GLSL Version: 1.20 NVIDIA via Cg compiler
Monitors: 2
Monitor 0 properties -
   Size: (-3840, 0, 3840, 2160)
   Max texture size: 16384
   Supports non-power of two: 1
   Shaders 444: 1
   Shaders 422: 1
   Shaders 420: 1
Monitor 1 properties -
   Size: (0, 0, 3840, 2160)
   Max texture size: 16384
   Supports non-power of two: 1
   Shaders 444: 1
   Shaders 422: 1
   Shaders 420: 1

--- GPU Computation Info ---
Found 2 devices supporting GPU computation.
CUDA Device 0 -
   Name: GeForce GTX TITAN Black
   Vendor: NVIDIA
   Capability: 3.5
   Driver: 9.1
   Total Video Memory: 6144MB
CUDA Device 1 -
   Name: GeForce GTX TITAN Black
   Vendor: NVIDIA
   Capability: 3.5
   Driver: 9.1
   Total Video Memory: 6144MB

[RahulDesigns]

Hi, did you find the solution? If yes, can you please let us know.

[ToolfarmJP]

Hello,

Your Optix.dll might be old to use the new series of Nvidia graphic cards. The article may help you to improve it.

https://wccftech.com/after-effects-does-not-support-gtx-10-series-graphics-cards-for-cuda-ray-traced...

[robersonbraga]

This was the perfect solution for this problem! Thanks man!

[robersonbraga]

and my version is cc 2018 that had this same problem. My Graphic Card is GTX 1070ti

[RaulAviña]

aqui esta una solucion
Display Acceleration Disabled After Effect Error Fix. - YouTube