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1

error message - unable to start after effects 2025 on Macbook Pro M4 (2024)

Community Beginner ,
Oct 04, 2025 Oct 04, 2025

Hi Adobe Experts

can't start Adobe after effects on my new macbook pro M4 - always get the same error - see my attached warning and shutdown-message by starting the tool. - thanx for some helping adivces how to start -

 

i did already the safe start - don't work also i've deleted every not compatable plugins. -

deleted also every older versions - no chance - thanx for help. 

 

adobe tutorials and online help desks dont show helpful answers and guidance. -

 

This is the error message:

 

 Zuletzt protokollierte Meldung: Transmit plugin „DeckLinkTransmit“ ist während des Aufrufs von „tmResult ML::TransmitEntry::Startup(const dvacore::UTF16String &, const tmModule *, tmStdParms *, tmPluginInfo *)“ abgestürzt.. 

 

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correct answers 1 Correct answer

Community Beginner , Oct 04, 2025 Oct 04, 2025

Hey Folks

 

Solution for the problem is found.

Now both tools are able to launch: Premiere Pro 2025 and After Effects 2025 on Macbook Pro M4

 

This is the path to bugfix.

delete the content in the "plug-ins" folder - following this path:

Library/Application Support/Adobe/Common/Plug-ins -

then the content inside this folder "plug-ins" should be checked and deleted. 

 

good to know 😉 - see added screenshot.Bildschirmfoto 2025-10-04 um 15.58.24.png

 

 

 

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Community Beginner ,
Oct 04, 2025 Oct 04, 2025
Hi Adobe Experts

I can't launch Premiere Pro 2025.
See attached screenshot.

Creative Cloud and all Adobe applications are up to date and are constantly updated.
The programs should run stably and crash-free on a latest-generation MacBook Pro M4 (2024).

I urgently need qualified troubleshooting and support.

 

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Community Beginner ,
Oct 04, 2025 Oct 04, 2025

Bildschirmfoto 2025-10-04 um 11.49.02.pngBildschirmfoto 2025-10-04 um 11.49.16.pngthese are the hardware facts of my Macbook Pro M4 - if relevant ?!

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Community Beginner ,
Oct 04, 2025 Oct 04, 2025

Hi Adobe Experts

 

can't start Adobe after effects on my new macbook pro M4 - always get the same error - see my attached warning and shutdown-message by starting the tool. - thanx for some helping adivces how to start - i did already the safe start - don't work also i've deleted every not compatable plugins. - deleted also every older versions - no chance - thanx for help. 

 

if possible send me your solution path al

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Community Expert ,
Oct 04, 2025 Oct 04, 2025

@Schmidtworks you'd be better off reporting the issue on the After Effects forum

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Community Beginner ,
Oct 04, 2025 Oct 04, 2025

hey thanx - i've added the problem to solve to the after effects forum 😉

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Community Expert ,
Oct 04, 2025 Oct 04, 2025

more duplicates

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Adobe Employee ,
Oct 06, 2025 Oct 06, 2025

Thanks for updating the thread and sharing the solution. The plug-ins folder contains only the third-party plug-ins. So it must be one or more of the plug-ins that were causing the issue.

Please feel free to reach out if you have any other questions. Moving this thread from Bugs.


Thanks,
Nishu

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Community Expert ,
Oct 04, 2025 Oct 04, 2025

@Schmidtworks 

 

Duplicate posts merged to one thread

 

Jane

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Community Beginner ,
Oct 04, 2025 Oct 04, 2025

Hey Folks

 

Solution for the problem is found.

Now both tools are able to launch: Premiere Pro 2025 and After Effects 2025 on Macbook Pro M4

 

This is the path to bugfix.

delete the content in the "plug-ins" folder - following this path:

Library/Application Support/Adobe/Common/Plug-ins -

then the content inside this folder "plug-ins" should be checked and deleted. 

 

good to know 😉 - see added screenshot.Bildschirmfoto 2025-10-04 um 15.58.24.png

 

 

 

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Adobe Employee ,
Oct 06, 2025 Oct 06, 2025
LATEST

The message you're seeing says that Blackmagic's Transmit plugin is crashing. 


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