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Fails at 00 to Render H.642 Quicktime

New Here ,
Jan 30, 2018 Jan 30, 2018

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Hi there.

I'm decently new to AE, about a week into it and have finally finished my first video. However, whenever I try to export it it goes for anywhere form 13-18 seconds before failing at 00.

I have a MacBook air with 16gb and am using the latest version of AE

When I try to export it and it fails it gives no error message. I've cleared all my caches and have PLENTY of space on my disk. My settings are quicktime (.mov), H.264, Res 760. I've tried adobe media encoder and the same thing happened. I'm at my wits end and have no idea what to do.

On the clip I have Force motion blur,  radial blur, brightness, motion title, scale and rotation, Wiggle (position), and ripple.

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correct answers 1 Correct answer

Participant , Feb 01, 2018 Feb 01, 2018

Getting closer... My next move would be: disable all layers in the offending comp. Only enable the bottom one. See if it renders. If so, enable the next layer. And so on. Until you come across the offending layer.

I had this happened once using a stock footage clip which was corrupt in some way. I got around it by rendering the footage out as an image sequence and reimporting it to replace the original layer.

Wim

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LEGEND ,
Jan 30, 2018 Jan 30, 2018

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There's a good reason -- you should NOT be making Quicktime movies in H.264.  It's a technological dead end. 

Instead, use Adobe Media Encoder to make an mp4 file in H.264.

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New Here ,
Jan 30, 2018 Jan 30, 2018

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I did that, but it just stays like this then fails a bit later, it never actually exports,Screen Shot 2018-01-30 at 2.05.15 PM.png

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New Here ,
Jan 30, 2018 Jan 30, 2018

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This is the failure log it gave me

- Encoding Time: 00:05:41

01/29/2018 03:25:31 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Users/JG/Desktop/Yang_AME/Yang for ae.mp4

Writing file type: H264

Around timecode: 00;00;00;08

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Source File: /Users/JG/Desktop/Yang_AME/tmpAEtoAMEProject-Yang for ae4.aep

- Output File: /Users/JG/Desktop/Yang_AME/Yang for ae_1.mp4

- Preset Used: High Quality 720p HD

- Video: 1280x720 (1.0), 29.97 fps, Progressive, 00;00;13;04

- Audio: AAC, 320 kbps, 48 kHz, Stereo

- Bitrate: VBR, 1 pass, Target 10.00 Mbps, Max 12.00 Mbps

- Encoding Time: 00:04:58

01/29/2018 03:33:37 PM : Encoding Failed

-------------------------------------

The Operation was interrupted by user

-------------------------------------

- Encoding Time: 00:06:17

01/29/2018 05:36:44 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Users/JG/Desktop/Yang_AME/Yang for ae.mp4

Writing file type: H264

Around timecode: 00;00;00;08

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:05:15

01/29/2018 05:43:41 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Users/JG/Desktop/Yang_AME/Yang for ae_1.mp4

Writing file type: H264

Around timecode: 00;00;00;08

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Source File: /Users/JG/Desktop/Yang_AME/tmpAEtoAMEProject-Yang for ae7.aep

- Output File: /Users/JG/Desktop/Yang_AME/Yang for ae_2.mp4

- Preset Used: YouTube 720p HD

- Video: 1280x720 (1.0), 29.97 fps, Progressive, 00;00;13;04

- Audio: AAC, 320 kbps, 48 kHz, Stereo

- Bitrate: VBR, 1 pass, Target 16.00 Mbps, Max 16.00 Mbps

- Encoding Time: 00:08:35

01/30/2018 06:47:45 AM : Encoding Failed

-------------------------------------

The Operation was interrupted by user

-------------------------------------

- Encoding Time: 00:06:32

01/30/2018 06:57:08 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Users/JG/Desktop/Yaaannnngggg/Yang for ae_2.mp4

Writing file type: H264

Around timecode: 00;00;00;08

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:08:26

01/30/2018 07:18:15 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Users/JG/Desktop/Yang_AME/Yang for ae_3.mp4

Writing file type: H264

Around timecode: 00;00;00;08

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:23:56

01/30/2018 08:30:09 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: QuickTime

Writing to file: /Users/JG/Desktop/Yang_AME/tmpAEtoAMEProject-Yang for ae8_AME/Yang for ae.mov

Around timecode: 00;00;00;07

Rendering at offset: 0.000 seconds

Component: QuickTime of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:05:24

01/30/2018 08:36:18 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Users/JG/Desktop/Yannnnggggxiaooo.mp4

Writing file type: H264

Around timecode: 00;00;00;08

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:05:46

01/30/2018 02:06:56 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Users/JG/Desktop/Yangfromae2.mp4

Writing file type: H264

Around timecode: 00;00;00;08

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

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LEGEND ,
Jan 30, 2018 Jan 30, 2018

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What happens if you render out a QT from AE using ProRes, then use AME to transcode the QT?

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New Here ,
Jan 30, 2018 Jan 30, 2018

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It says in AE that it failed at 00, and exports a clip, but it's the original clip with no effects.

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Participant ,
Jan 30, 2018 Jan 30, 2018

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Hi,

as troubleshooting measure, could you render the comp to an image sequence in stead of an mp4 or quicktime? If that fails, the problem is somewhere in your comp. If that works, the problem is in your mp4 output settings.  After you figured that out, we'll go from there.

Wim

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New Here ,
Jan 31, 2018 Jan 31, 2018

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The same thing from before happened, it failed at 15 seconds at 00

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Participant ,
Jan 31, 2018 Jan 31, 2018

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OK, at least it narrows down the problem. Could you create a new comp, drop in a solid layer - nothing else - and try to render that? If that renders correctly, the problem lies within your comp (source clips, effects, ...).

Also, by any chance, did you use Knoll Light Factory with motion blur on the layer? It takes aaaaaaaaages to render. Just checking.

Wim

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New Here ,
Jan 31, 2018 Jan 31, 2018

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It rendered out just fine. And no. On the clips I have Force motion blur,  radial blur, brightness, motion title, scale and rotation, Wiggle (position), and ripple, as well as a custom shake.

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Participant ,
Feb 01, 2018 Feb 01, 2018

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Getting closer... My next move would be: disable all layers in the offending comp. Only enable the bottom one. See if it renders. If so, enable the next layer. And so on. Until you come across the offending layer.

I had this happened once using a stock footage clip which was corrupt in some way. I got around it by rendering the footage out as an image sequence and reimporting it to replace the original layer.

Wim

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New Here ,
Feb 01, 2018 Feb 01, 2018

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LATEST

It turned out to be the ripple, radial blur, and custom shakes I had. It's now rendering. Thank you so much!

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Community Expert ,
Jan 31, 2018 Jan 31, 2018

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Hi jasiraG

When you clic in a start button of AE press Shft + Alt + Ctrl if you are in a Windows computer or Shft + Alt + Cmd in Mac. By doing this, you will reset all preferences first and then diagnose from there.

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New Here ,
Jan 31, 2018 Jan 31, 2018

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I'm not sure what you mean by that. When I start rendering or in the project or?

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Community Expert ,
Jan 31, 2018 Jan 31, 2018

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When you open After Effects application. Clic, and immediately press the keys that I tell you in my previous answer.

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New Here ,
Jan 31, 2018 Jan 31, 2018

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I did it however nothing happened.

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LEGEND ,
Jan 31, 2018 Jan 31, 2018

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Is there any reason why you HAVE to use the latest version of AE?

If not, I'd just get AE CC 2017 and use it instead.  It is a LOT less buggy than this newest train wreck.

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New Here ,
Jan 31, 2018 Jan 31, 2018

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No, I hate to sond like a noob but how do I install the 2017 version?

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