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Font issue in AE 25.1

New Here ,
Jan 24, 2025 Jan 24, 2025

Hi everyone, 

 

I don't know if the question was already posted in another topic, but I've got a font issue when i recently updated the last version of AE 25.1. for exemple Poppins font was already installed in my computer for a long time ago and whenever I open this last version of AE, in the font panel i can see that [poppins-type1] something like that, and on my screen, effectively my text layer doesn't display poppins, but another font.

 

Is someone got the same issue recently ? What would be the solution ?

 

Thank you very much the community

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correct answers 1 Pinned Reply

Adobe Employee , Jan 24, 2025 Jan 24, 2025

Are you able to use the font in any other app? Did you install this font using Creative Cloud desktop app or externally? Try reinstalling the font.

Let us know how it goes.


Thanks,
Nishu

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Adobe Employee ,
Jan 24, 2025 Jan 24, 2025

Are you able to use the font in any other app? Did you install this font using Creative Cloud desktop app or externally? Try reinstalling the font.

Let us know how it goes.


Thanks,
Nishu

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New Here ,
Jan 28, 2025 Jan 28, 2025
LATEST

I've installed the previous version of AE and it's fixed the problem but that's not normal, (for the moment I got this problem only with AE). The latest version should be able to recognize all the installed font without any problem normally.

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