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See this video for my explanation.
Typekit not syncing or linking - YouTube
The weirdest part is that I have this font on my computer. I actually have several different versions and it's not connecting to any of them.
How do I fix this?
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same here
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HI dustino and Victor,
I'm sorry you ran into trouble here. I work on the Adobe Fonts (formerly Typekit) team. I don't believe this is an issue with how the fonts are activating/syncing from Adobe Fonts. If you check the Creative Cloud app, you will most likely see an error that says the font couldn't be activated because that font is already installed.
That being said, I want to make sure that's the case and that Adobe Fonts is working as it should. You could test this with another font, one you don't have installed. Are there any errors with that font or does it activate and become available as expected?
Unfortunately, I'm not an expert on how AE deals with missing fonts and font replacement. Let me know and we'll take it from there.
Cheers,
Benjamin
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I have a similar problem. The fonts are synced fine in every other program but After Effects.
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Did anyone ever get an answer to this? Still happening to me in late 2020
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i think there are 2 different versions of this Font, some you think it's the same name so it's the same font, but even from your video file the name of the font are slightly different (Bebas Neue and BebasNeue) so if you use a template try to check the help file and be sure to download and install the font from the provided link, also try to delete the font from your system then sync it from Typekit, and finally there are a script can help find and replace fond in AE but it's not free