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help!!!! after effect crashed

Community Beginner ,
Jan 25, 2017 Jan 25, 2017

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hello all,

In a middle of a job, after give me this notification

Capture.JPG

I pressed ok and i got this one

Capture2.JPG

of course after crashed... and now i cant even open it all!!!!!!!

Is this a plugin failure?

I am in a middle of a job, I haved never faced something like this and now I dont know what to do!!!!!

Can someone help? what can i do?

thanks

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Adobe Employee ,
Feb 28, 2017 Feb 28, 2017

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Hi konioa,

Did you ever solve this issue? Please let us know if you are still facing difficulties.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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