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help!!! cant sign in to my account!

Ben22426224itym
Explorer ,
Jun 02, 2022 Jun 02, 2022

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hi

i sign in to google and using adobe on another computer. now when im trying to open after effects/premire/photoshop i need to sign in. when i sign in, it show me this:

Ben22426224itym_0-1654228428703.png

error:

470e0639-8337-4016-8024-404673d5d627

 

i can sign in here, but in the adobe apps it just dont working...ive been connecting and disconnecting many times and siense yesterday ive never had this error. ive tried 5 times, waited 8 hours and try again and it still dont work. please help!!!

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Error or problem , FAQ , How to , Import and export , Performance , Preview , User interface or workspaces

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ToolfarmJP Community Expert
Community Expert ,
Jun 05, 2022 Jun 05, 2022

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Can you log-in by Adobe Creative Cloud desktop tool? I guess you can get more information if you can.

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Ben22426224itym
Explorer ,
Jun 06, 2022 Jun 06, 2022

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In Response To ToolfarmJP

Its ok

I could log in from google chrome and then changed every sign in detail

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