How can i export correctly an animation with AME OR AE?

[christinadimitra]

Hello!

im trying to export an animation for youtube (h264 / vimeo 1080p hd) with Adobe Media Encoder CC but every time it stops rendering and pops a "failed"note like "The Operation was interrupted by user" and "Encoding Failed".

Can anyone please help me?

Do i have to change the settings?

Thanks a lot

[kirkeric · Accepted solution]

This is an interesting dilemma. 

One thought comes to mind, do you have adequate space where you are saving?  The interrupt would indicate something has prompted it to stop what it was doing, whether "the user" or more likely "the user's computer".

I'd also try restarting AE and Encoder, perhaps even rebooting just to clear things up.

Eric

[christinadimitra]

im working from onedrive! maybe i shouldn't? should i copy my files to desktop and then re render ?

[kirkeric]

If you are working from one single drive, keep in mind that saving to the desktop would in fact still be using the same drive so that alone will probably not yield any positive results.

Adobe recommends that you keep the source footage files for your project on a fast local disk drive. If your source footage files are on a slow disk drive (or across a slow network connection), then performance will be poor. Ideally, use separate fast local disk drives for source footage files and rendered output.

This comment and more info are located here:  Improve performance in After Effects

Eric

[christinadimitra]

i tried everything it doesn work

thank you so much for your time!!!! i think i have to find someone to show me at my computer, i cant find anything that works!

Thanks again!!!