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How to fix “After Effects error: internal verification failure, sorry! {mask_indexL is out of range}

New Here ,
Jun 22, 2021 Jun 22, 2021

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I've been looking for solutions on how to fix this problem but I can't find anyone in this community who has encountered this as well. Please let me know how to fix it so I can proceed on finishing my project. Thank you.

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Error or problem, Freeze or hang, Performance

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Without more specific info on your project nobody can tell you much. You have to explain to what types of layeres you are applying masks, provide a screenshot, possibly effects that reference the mask and then of course the usual stuff like system info, composition settings and so on.

 

Mylenium

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New Here ,
Jun 22, 2021 Jun 22, 2021

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I imported an image and used rectangle tool on it to crop the image itself. After that, I turned on 3d for the layers and did position and rotation transitions. The only effect I've used so far is s_shake from the sapphire plug-in. This is what apperead on my screen

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Sorry for your issue and thanks for sharing the details. Your system specifications (CPU, GPU, RAM, OS) would be helpful so that we can troubleshoot the issue properly. Also, did you try removing the plug-in? Did it help?

You could try clearing the media cache: https://community.adobe.com/t5/after-effects/faq-how-to-clean-delete-or-trash-media-cache-files-in-a...

Let us know.

 

Thanks,

Nishu

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Pre-compose the cropped layer and apply the effect in the parent comp.

 

Mylenium

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