I can't import PSD files with editable layers in AfterEffects 22.2!

New Here ,
Mar 02, 2022 Mar 02, 2022

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I've just upgraded my AfterEffects to 22.2 and its impossible to import PSD files with editable layers. Did you guys had the same experience?

 

cheers Ulrik

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Error or problem , How to , Import and export

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Adobe Employee ,
Mar 02, 2022 Mar 02, 2022

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Hi DH Media,

 

Sorry for the trouble.

What happens when you try to import? Do you see any error message? Also, what's the version of Photoshop you're using?

We're here to help, just need more info.

 

Thanks,

Nishu

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New Here ,
Mar 02, 2022 Mar 02, 2022

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Hi NIshu

Thank you for writing.

After Effects freeze and the crashes after trying for about two minutes to load the PSD file.
I use Photoshop 23.2.1 (just upgraded Monday through my Creative Cloud Adobe-suite. The same goes for After Effects.

Med venlig hilsen
Ulrik Samsøe Figen

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Adobe Employee ,
Mar 03, 2022 Mar 03, 2022

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Thanks for getting back.

I see! I am using the updated version of After Effects and Photoshop but everything works just fine. Would you mind sharing the Photoshop files to test at our end? Feel free to DM me the download link.

 Looking forward to your response.

 

Thanks,

Nishu

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New Here ,
Mar 04, 2022 Mar 04, 2022

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Hi Nishu
I use the same two softwares – in last updates.
I’ve attached the file that causes trouble.

Med venlig hilsen
Ulrik Samsøe Figen
Grafiker Pressefotograf
Dir.: +45 86 75 40 44 | Mobil: +45 21 66 11 45
usf@dhmedia.dk
www.dagligvarehandlen.dk


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