I despair with AE Crash

Report · Jan 30, 2024

Here are my Error Log

[2024-01-30_10-51-00][4824][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2024-01-30_10-51-00][4824][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2024-01-30_10-51-00][4824][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2024-01-30_10-51-00][4824][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView
[2024-01-30_10-51-01][4824][Warn] [general] Please set UserInfoController::initialize() before app initialization.
[2024-01-30_10-51-01][4824][Warn] [general] Please set UserInfoController::initialize() before app initialization.
[2024-01-30_10-51-01][4824][Warn] [general] Please set UserInfoController::initialize() before app initialization.
[2024-01-30_10-51-01][4824][Warn] [general] Please set UserInfoController::initialize() before app initialization.
[2024-01-30_10-51-01][4824][Warn] [general] Please set UserInfoController::initialize() before app initialization.
[2024-01-30_10-51-01][4824][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-01-30_10-51-01][4824][Info] [general] Debugger enabled for runtime group FirstParty on port: 9222 breakOnStart: no
[2024-01-30_10-51-01][4824][Warn] [general] Please set UserInfoController::initialize() before app initialization.
[2024-01-30_10-51-01][4824][Info] [general] featureTracker_ is being accessed without setting
[2024-01-30_10-51-01][4824][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-01-30_10-51-01][4824][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2024-01-30_10-51-01][15672][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-01-30_10-51-01][15672][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-01-30_10-51-01][15672][Default] [console] [UAB v2.18.0-4] sentry.io initialized...
[2024-01-30_10-51-01][15672][Warn] [console] SAM JS Bindings Error
The host app must meet the following requirements to be compatible with the SAM JS bindings:
  1. The host app must be built with SAMv2's C++ library.
  2. The host app must provide the ACPLModel global object via SEAL
Visit https://git.corp.adobe.com/torq/acpl-model/blob/main/README.md for more info
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 342 PERF - Start Screen Init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][StartScreen] CCX Start v7.2.1.5
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 343 PERF - Sophia Init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 344 PERF - Ututs Init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 344 PERF - IMS Init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 345 PERF - IMS.updateUserProfile start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 345 message: Fetching NGL Profile. Awaiting Response.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 345 PERF - Fetching NGL Profile. Awaiting Response.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 346 PERF - Locale Init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 347 PERF - MainStore Init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 350 PERF - Platform init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 352 message: Received NGL Profile.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 352 PERF - Received NGL Profile.
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Data Loader for Home: Use File Accessor to get data.
[2024-01-30_10-51-01][15672][Default] [console] [HS][FileAccessorDataLoader] Data Loader for home: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 355 message: Data Loader for home: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 355 PERF - Data Loader for home: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Data Loader for Utut: Use File Accessor to get data.
[2024-01-30_10-51-01][15672][Default] [console] [HS][FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 356 message: Data Loader for utut: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 356 PERF - Data Loader for utut: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Drover] Analytics enabled state changed to true
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 11 message: IMS.updateUserProfile
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 356 PERF - IMS.updateUserProfile done: 11
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 9 message: MainStore Init
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 356 PERF - MainStore Init done: 9
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 356 message: Fetching Recent Files. Awaiting Response.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 356 PERF - Fetching Recent Files. Awaiting Response.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 356 PERF - IMS.updateAccessToken start
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 474 message: Received Recent Files.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 474 PERF - Received Recent Files.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 477 message: UI Ready
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 477 PERF - UI Ready
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 127 message: Platform init
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 477 PERF - Platform init done: 127
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf
[2024-01-30_10-51-01][4824][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf
[2024-01-30_10-51-01][33132][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 150 message: Locale Init
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 496 PERF - Locale Init done: 150
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 498 message: Data Loader for home: Read data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 498 PERF - Data Loader for home: Read data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-01-30_10-51-01][15672][Error] [console] [HS][FM Shared Settings Handler] Shared settings data is not available
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 499 message: Data Loader for utut: Read data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 499 PERF - Data Loader for utut: Read data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-01-30_10-51-01][15672][Error] [console] [HS][FM Shared Settings Handler] Shared settings data is not available
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 501 message: Loaded JSON Data: Home
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 501 PERF - Loaded JSON Data: Home
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 501 message: Parsed JSON file for Home
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 501 PERF - Parsed JSON file for Home
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 502 message: Loaded JSON Data: Utut
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 502 PERF - Loaded JSON Data: Utut
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 503 message: Parsed JSON file for Utut
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 503 PERF - Parsed JSON file for Utut
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 503 message: Reading C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. Waiting for the results.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 503 PERF - Reading C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. Waiting for the results.
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Utut with path C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\learn\AEFT-24.1-de_DE-6a0e3e51-445d-4b86-a0ab-572724f43758.json
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 504 message: Finished parsing data for Utut
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 504 PERF - Finished parsing data for Utut
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Setting data to the cache for Utut
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":38779}
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":38779}
[2024-01-30_10-51-01][15672][Default] [console] [HS][Ututs] User has 10 web tutorials
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 162 message: Ututs Init
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 506 PERF - Ututs Init done: 162
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 506 message: Reading C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. Waiting for the results.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 506 PERF - Reading C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. Waiting for the results.
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Failed container with label 'CCX Start Screen (v4.0) - Home' for Surface 'CCX_Start_4.0_Home'
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\data\AEFT-24.1-de_DE-c89d5558-3b96-49d3-8d69-5ab278cacca3.json
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 507 message: Finished parsing data for Home
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 507 PERF - Finished parsing data for Home
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Setting data to the cache for Home
[2024-01-30_10-51-01][15672][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":70526,"url":"https://odin.adobe.com/content/dam/ccfirstmile/AEFT/de_DE/componentWhatsNewToastal/Ae-Whats-New-AE-24.1-Release.cfm.gql.json"}
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 508 message: Received results from reading the C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. 3 files.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 508 PERF - Received results from reading the C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. 3 files.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 508 message: Received results from reading the C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. 3 files.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 508 PERF - Received results from reading the C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. 3 files.
[2024-01-30_10-51-01][15672][Default] [console] [HS][FileAccessorDataLoader] Successfully read data from file AEFT-24.1-de_DE-6a0e3e51-445d-4b86-a0ab-572724f43758.json and wrote response in C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\AEFT-24-1-de_DE-A2E4CC1DB5A44FFB9BF7472404240D7A.json
[2024-01-30_10-51-01][15672][Default] [console] [HS][FileAccessorDataLoader] Successfully read data from file AEFT-24.1-de_DE-c89d5558-3b96-49d3-8d69-5ab278cacca3.json and wrote response in C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\AEFT-24-1-de_DE-8260B393BB1F4464B2D45BA994D94174.json
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 172 message: Sophia Init
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 515 PERF - Sophia Init done: 172
[2024-01-30_10-51-01][33140][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Drover] CCX-Start-Drover : Home screen visibility set to  visible without back button.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 606 message: Updated access token
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 606 PERF - Updated access token
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 250 message: IMS.updateAccessToken
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 606 PERF - IMS.updateAccessToken done: 250
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 262 message: IMS Init
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 606 PERF - IMS Init done: 262
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 606 PERF - Shared Settings Init start
[2024-01-30_10-51-01][15672][Default] [console] [HS][FM Shared Settings Handler] Shared Settings Handler initialized
[2024-01-30_10-51-01][15672][Default] [console] [HS][FM Shared Settings Migrator] Migration of shared settings not needed
[2024-01-30_10-51-01][15672][Default] [console] [HS][FM Shared Settings Handler] Loading User SharedSettings
[2024-01-30_10-51-01][15672][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 2 message: Shared Settings Init
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 608 PERF - Shared Settings Init done: 2
[2024-01-30_10-51-01][15672][Default] [console] [HS][AvatarDataLoader] Avatar Loader: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] log perf event: time: 609 message: Avatar Loader: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][Performance] 609 PERF - Avatar Loader: Get data using File Accessor.
[2024-01-30_10-51-01][15672][Default] [console] [HS][LicenseChiclet] NGL: Showing no chiclet.
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 645 message: Interactive Ready
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 645 PERF - Interactive Ready
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 304 message: Start Screen Init
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 646 PERF - Start Screen Init done: 304
[2024-01-30_10-51-02][15672][Error] [console] [HS][MainStore] Rendering default layout in fallback mode. Reason: Home Yukon data is corrupt or not present: undefined: Home Yukon data is corrupt or not present: undefined
[2024-01-30_10-51-02][15672][Error] [console] [HS][FallbackComponent] Error: Home Yukon data is corrupt or not present: undefined
[2024-01-30_10-51-02][15672][Error] [console] [HS][FallbackComponent] Failed to render layout! Falling back...
[2024-01-30_10-51-02][15672][Default] [console] [HS][FallbackComponent] Error: Home Yukon data is corrupt or not present: undefined Error: Home Yukon data is corrupt or not present: undefined
    at Of.render (././js/4.js:65:1043045)
    at be (././js/4.js:50:9733)
    at ././js/4.js:77:262332
    at ie (././js/4.js:50:7837)
    at e.track (././js/4.js:50:18866)
    at Of.r [as render] (././js/4.js:77:262261)
    at Of.pe (././js/4.js:77:263115)
    at Of.d.render (././js/4.js:77:266330)
    at Ri (././js/4.js:108:69887)
    at Ni (././js/4.js:108:69682)
    at vs (././js/4.js:108:105481)
    at cl (././js/4.js:108:96728)
    at sl (././js/4.js:108:96653)
    at $s (././js/4.js:108:93683)
    at ././js/4.js:108:45325
    at t.unstable_runWithPriority (././js/4.js:26:3462)
    at Hn (././js/4.js:108:45034)
    at Gn (././js/4.js:108:45270)
    at F (././js/4.js:26:2844)
    at u (././js/4.js:26:203)
    at n (././js/4.js:65:2833891)
    at uxp://uxp-internal/runtime_scripts_loader.js:2:28741 {"error":true,"prefix":"Failed to render layout! Falling back...","route":"home"}
[2024-01-30_10-51-02][15672][Error] [console] [HS][StartIngestRenderHandler] INGEST RENDER EVENT: WelcomeMessage{"workflow":"home","totalWebTutorials":10,"totalInAppTutorials":4} true
[2024-01-30_10-51-02][15672][Warn] [console] [HS][StartIngestUtil] 
[2024-01-30_10-51-02][15672][Warn] [console] [HS][StartIngestUtil] Analytics event missing Sophia data:
[2024-01-30_10-51-02][15672][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2024-01-30_10-51-02][15672][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 690 PERF - Late Loads start
[2024-01-30_10-51-02][15672][Default] [console] [HS][Analytics] analytics.ingest changed: (prod) active
[2024-01-30_10-51-02][15672][Default] [console] [HS][Analytics] analytics.ingest is enabled, processing prequeued events:  43
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 4 message: Late Loads
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 694 PERF - Late Loads done: 4
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 695 message: All done
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 695 PERF - All done
[2024-01-30_10-51-02][15672][Default] [console] [HS][AvatarDataLoader] clearInterval for avatarFetchInterval
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 696 message: Avatar Loader: Read data using File Accessor.
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 696 PERF - Avatar Loader: Read data using File Accessor.
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 698 message: Avatar Loader: Avatar file found and set using File Accessor
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 698 PERF - Avatar Loader: Avatar file found and set using File Accessor
[2024-01-30_10-51-02][15672][Default] [console] [HS][AvatarDataLoader] Avatar Loader: Avatar file found and set using File Accessor. Path: C:/Users/patri/AppData/Roaming/Adobe/CCX Welcome/avatar/assets/fb5c698c-ef6b-4fe7-bf82-661c374b8baf.png
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 698 message: Reading C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. Waiting for the results.
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 698 PERF - Reading C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. Waiting for the results.
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] log perf event: time: 698 message: Received results from reading the C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. 3 files.
[2024-01-30_10-51-02][15672][Default] [console] [HS][Performance] 698 PERF - Received results from reading the C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. 3 files.
[2024-01-30_10-51-02][15672][Default] [console] [HS][AvatarDataLoader] Successfully read data from file 40e9dfea-1f36-41a0-a7b2-945b4a6ee9f0.json and wrote response in C:\Users\patri\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\AEFT-24-1-de_DE-254B6C791ECA41A3A888FD20B80F69B6.json
[2024-01-30_10-51-07][4824][Warn] [general] Setting focus failed on node: span
[2024-01-30_10-51-12][15672][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: SAM init timed out
[2024-01-30_10-51-12][15672][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: SAM init timed out

- i installed AE several times

- i reseted default settings

- i used a small AE Template

- i installed fresh NVidia Studio Driver

- i disabled XMP in Bios

- i updated BIOS Driver

- i have QVL Ram for my Mainboard 128 GB

- i cleared the hole Cache of AE several Times

- i tried to Render my Video with Media Encoder

- i tried to Render as PNG

Always the hole Programm Crashes with this Log

I just don't know what to do

Report · Mar 28, 2024

Sorry for the delayed response. Are you still having the issue?
Feel free to reach out.
I am moving this thread from Bugs to Discussions for now.

Thanks,
Nishu