I need help, after effects error: crash in progress. last logged message was: <11532> <gpumanager> <

New Here ,
Jun 07, 2022 Jun 07, 2022

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I just updated the windows 11 drivers, after that I opened after effects v.12.1, and got an error like the picture below.

 

Before I update my windows. After effects run smoothly.

 

Here are my laptop specs:

 

- Intel® Core™i3-1115G4 Processor 6M Cache, up to 4.10 GHz - Windows 11 Home & OHS 2019 - 14" HD resolution Acer ComfyView™ - 4GB DDR4 - 512GB SSD NVME Pcie - Intel® UHD Graphics - Bluetooth® 5.0 - HDMI® port with HDCP support - Intel® Wireless Wi-Fi 6 AX201, Dual Band (2.4 GHz and 5 GHz), 2x2 MU-MIMO technology - Camera Webcam - Two built-in stereo speakers

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Crash , Error or problem

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Adobe Employee ,
Jun 07, 2022 Jun 07, 2022

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Hi Itsokdontbesad,

 

Thanks for writing in.

Try running After Effects as administrator (right-click its icon and select Run as administrator). Also, try removing third-party plug-ins if you use any. Let us know the result.

Also, your computer is not meeting the minimum system requirements for After Effects. 32 GB RAM is recommended for After Effects to work properly. You may face issues at launch or while working.

Let us know.

 

Thanks,

Nishu

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New Here ,
Jun 08, 2022 Jun 08, 2022

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I've run after effects by running as administrator, but still error.

 

and I've also deleted the plugin I used and still can't run the software.

 

for specifications, I use After Effects for my motion graphics needs, and it runs smoothly without any lag.

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