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I need help

New Here ,
Jun 24, 2023 Jun 24, 2023

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Christopher30691945mys3_0-1687627652723.png

Anyone know how this happened and how to fix it? 

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Crash

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correct answers 1 Pinned Reply

Adobe Employee , Jun 26, 2023 Jun 26, 2023

That looks like a GPU driver issue. Did you happen to update your GPU driver or have another application open that might be consuming a lot of your GPU memory? Can you upgrade your GPU driver? It also looks like you're using AE 2022, are you able to upgrade to AE 2023? 

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Adobe Employee ,
Jun 26, 2023 Jun 26, 2023

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That looks like a GPU driver issue. Did you happen to update your GPU driver or have another application open that might be consuming a lot of your GPU memory? Can you upgrade your GPU driver? It also looks like you're using AE 2022, are you able to upgrade to AE 2023? 

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Adobe Employee ,
Jun 21, 2024 Jun 21, 2024

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Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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