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Illustrator files importing at 10% size

New Here ,
Sep 27, 2020 Sep 27, 2020

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I have AI files where both layer content and artboards are 1920x1080. But when I import them into After Effects both comps and footage come in as 192x108px documents. I have done this type of importing for years and I've never seen or heard of this. Each Illustrator file I import was previously exported from a master AI with numerous artboards. The outputted AI files that I'm importing only have 1 artboard each.

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Error or problem, Import and export

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correct answers 1 Correct answer

Adobe Community Professional , Sep 27, 2020 Sep 27, 2020
You may have found a bug. When I tried to save your AI file to Legacy AI I got this warning: Somewhere hidden in the file is the large size canvas info so when you saved the original artwork using each artboard as a separate canvas you got exactly what the warning is talking about.  I would have to do some more testing, but the only way I can get your sample file to import correctly is to start a new AI document, then copy and paste or drag all of the artwork into the new document.

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Adobe Community Professional ,
Sep 27, 2020 Sep 27, 2020

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Double-check the document settings and Artboard size in AI. It should be 1920 X 1080 Points or Pixels.

 

I'm not seeing any problems on my end. OSX, latest builds of AE 2019 and 2020. Can you share a sample file? Here's one that I just made: AI Test 2.AI

 

It works perfectly.

Screenshot_2020-09-27 13.28.54_0j1T3w.png

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New Here ,
Sep 27, 2020 Sep 27, 2020

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Hi Rick I've renamed and linked a sample file. The files I've been working with are using pixel units. I tried both AE2019 and 2020 on both OSX and Windows, same issue. My workaround for now is creating a new AI file and pasting the contents in. Seems to work. I wonder if there's some weird setting that happened when I exported the multi artboard AI file into a series of individual AI files...

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Adobe Community Professional ,
Sep 27, 2020 Sep 27, 2020

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You may have found a bug. When I tried to save your AI file to Legacy AI I got this warning:

Screenshot_2020-09-27 14.14.45_PIDv37.png

Somewhere hidden in the file is the large size canvas info so when you saved the original artwork using each artboard as a separate canvas you got exactly what the warning is talking about. 

 

I would have to do some more testing, but the only way I can get your sample file to import correctly is to start a new AI document, then copy and paste or drag all of the artwork into the new document.

 

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New Here ,
Sep 27, 2020 Sep 27, 2020

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Ha, nice find it illustrates exactly what's happening. Thanks for troubleshooting this!

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New Here ,
Sep 13, 2021 Sep 13, 2021

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I just encountered this bug a year later using the latest version of Illustrator. So this issue is not solved.

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Adobe Community Professional ,
Sep 13, 2021 Sep 13, 2021

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It's not a bug.

 

It's just that Illustrator's Large Canvas Size is not supported directly.  Or more specifically, After Effects has not been updated to read the scale.  As such, you get the same scaling in After Effects as you do in a reader app or a browser.

Adobe Illustrator User Guide > Large canvas size | FAQs and known issues
https://helpx.adobe.com/illustrator/kb/large-sized-canvas-troubleshooting.html

 

There's a feature request for After Effects to support this on the Adobe User Voice page, but it only has two votes.

https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/41445442-import-a-large-ca...

 

But maybe it'll have a few more votes after people read this here?

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