import freezes on progress bar in After Effects v22.5

New Here ,
Aug 09, 2022 Aug 09, 2022

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when i go to import a photoshop file into after effects v22.5, the process just freezes in the import progress bar. what could it be? How to solve it?
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Error or problem , Freeze or hang , Import and export

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Community Expert ,
Aug 09, 2022 Aug 09, 2022

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How do you import the Photoshop file? Drag it into After Effects? or from File menu?

 

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