Licensing Library Error

[jacquelineb42294639]

Hey Everyone!

I downloaded, uninstalled, and re-downloaded After Effects on my computer and I still can't get it to work. A window pops up saying: "There was a licensing library error" and have not found an answer to how to trouble shoot it after hours of trouble shooting. Maybe someone else has had this issue? Thanks!

[Szalam]

Log out of your Creative Cloud account. Restart your computer. Log in again. Then try installing AE through the Creative Cloud app.

[Kevin-Monahan]

Hi jacquelineb,

Sounds frustrating. Did you ever solve this issue? Please tell us how you did it or if you still need help.

Thanks,
Kevin