jacquelineb42294639

Participant

質問

Licensing Library Error

Forum|Forum|8 years ago
March 15, 2017
返信数 2.
623 ビュー

Hey Everyone!

I downloaded, uninstalled, and re-downloaded After Effects on my computer and I still can't get it to work. A window pops up saying: "There was a licensing library error" and have not found an answer to how to trouble shoot it after hours of trouble shooting. Maybe someone else has had this issue? Thanks!

troubleshoot

このトピックへの返信は締め切られました。

Community Manager

Community Manager

Hi jacquelineb,

Sounds frustrating. Did you ever solve this issue? Please tell us how you did it or if you still need help.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Community Expert

Community Expert

Log out of your Creative Cloud account. Restart your computer. Log in again. Then try installing AE through the Creative Cloud app.