Low memory warning but I have 48gb RAM. Help!

[sophieg8918780]

I have tried everything YouTube has told me to do. 

I am using a iMac 5K 27-inch, 2017. Ventura 13.0.1 (22A400)

Graphics: Radeon Pro 570 4 GB

Memory: 48 GB 2400 MHz DDR4

I use the lowest resolution and I still get this error message. It's either this or it says I need 2 or more frames for playback. 

This is after using four layers and a very simple animation (trim paths and opacity keyframes). It seems to have gotten progressively worse with time. This started around a year ago and I've been purging, emptying, and using a 1TB hard drive for disk cache. 

What am I to do? Aside from buying more RAM which, I will do if that's the answer - I just feel like surely 48gb should be enough to do a very simple task? Please help! 

[Mylenium]

This is a known issue. Start by turning off multiframe rendering.

Mylenium

[sophieg8918780]

I've done this but on playback it will still only play that specific frame on repeat, looks like it's stuck and the same memory error message appears

[nishu_kush]

Sorry for your issue, Sophie.

What's the exact version of After Effects you're using? Are there any third-party plug-ins installed? If so, try uninstalling them and see if that helps.

Let us know how it goes.

Thanks,

Nishu

[sophieg8918780]

Hi Nishu, 

I'm using this: 

Will uninstall the plugins. Do I need to keep them uninstalled? or should I install again? 

Thanks! 

Soohie

[nishu_kush]

Thanks for the screenshot.

Uninstall the plug-ins and test if it helps with the After Effects issue. If it does, install them one by one and test. It'll help to know which plug-in is causing the issue.

Let us know how it goes.

Thanks,

Nishu