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Mercury 3D wird von der aktuellen Hardware nicht unterstüzt.

Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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Hallo Communitiy,

seit gestern bekomme ich die Fehlermeldung "Mercury 3D wird von der aktuellen Hardware nicht unterstüzt." wenn ich AfterEffects (23.6.3) öffne. Zudem wird meine Grafikarte (Geforce GTX1060) in den GPU-Einstellungen nicht mehr erkannt.

Wenn ich AfterEffects als Administrator öffne, kommt die Fehlermeldung nicht und die Grafikkarte wird wie immer richtig erkannt. 

Diese Bugginess nervt einfach nur noch. Weiß jemand, wie ich die Fehlermeldung wieder weg bekomme? Vielen lieben Dank schon mal.

 

 

 

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Crash , Performance

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Adobe Employee ,
Jan 24, 2024 Jan 24, 2024

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You're correct. This error only appears if there is no dedicated GPU (with at least 4GB VRAM) is detected. Make sure to install the latest Game Ready driver from the Nvidia website so that After Effects can correctly detect your GPU.

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,
Nishu

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Thank you for your answer and sorry for the late response!

I installed the latest drivers for my nvidea geforce gtx1060 6GB and it still does not work. BUT it works when i run after effects as admin. Please let me know if you know, how i can run after effects normal without the error.

 

thanks, falk 🙂

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