Copy link to clipboard
Copied
This is a new type of error that I've been getting here and there. My AE is very unstable. Does anyone know how to troubleshoot this? My AE has stopped offering to send Crash Reports, so I don't have a dmp file.
Copy link to clipboard
Copied
Hi ericmlevy,
Sorry to hear about the issue. Could you share the following details:
1. What are your system specifications (CPU, GPU, RAM, OS version) and version of After Effects you're using?
2. Is there any specific action/command that triggers the error? Or is it random?
3. Are there any third-party plug-ins installed? Can you try running After Effects in Safe Mode with third-party plug-ins disabled?
Let me know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.
Thanks,
Nishu
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more