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My After Effect cs5 suddenly Expired

New Here ,
Aug 08, 2018 Aug 08, 2018

i am working with After Effect cs5 righnow but sudenly it expired and now cannot open...can i get sugestion what i can do for me can continue my work??i need submit my file today..please help me!!!

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Engaged ,
Aug 08, 2018 Aug 08, 2018

What do you mean it expired? Are you getting an error? We need more information to be able to help.

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New Here ,
Aug 08, 2018 Aug 08, 2018

iam not using trial version. but now when i open cannot open and trial version expired...i have After efect cc license. so how can i active back my After efect License becaus ein creative cloud last version is cs6.

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Adobe Employee ,
Aug 14, 2018 Aug 14, 2018
LATEST

mohdn,

Do you have this working yet? Please let us know. If not, please contact us: Contact Customer Care

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Engaged ,
Aug 09, 2018 Aug 09, 2018

We need more information than this to be able to help you. Are you getting an error message? When you try to open CS5 what happens, aside from it doesn't open? CS5 does not have an expiration on the license. You could have upgraded another piece of your computer that is not compatible with CS5. You could have de-licensed it but the license does not expire, unless you are using a trial version.

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