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my after effects does not create an .aep file

New Here ,
Sep 27, 2024 Sep 27, 2024

My After Effects doesn't create an .aep file and since it doesn't create it, I can't save my projects

and says "Unable to recover the location of the user's Documents folder using a temporary folder''

 

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LEGEND ,
Sep 27, 2024 Sep 27, 2024

Without any system information and other details this is not going anywhere. You need to nbe much more specific. the obvious answer is of course to first try and save to a different location, ideally outside the pre-defined system and document folders.

 

Mylenium

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Adobe Employee ,
Sep 27, 2024 Sep 27, 2024
LATEST

Please share the following details:

1. What are your system specifications (CPU, GPU, RAM, OS version)?

2. What's the version of After Effects you're using?

If Mylenium's suggestion doesn't help, try running After Effects in Safe Mode and see if that brings any change.

Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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