My preview doesn't stop playing

[Buse__]

I've been trying to animate a little something but whenever I press space or 0 to preview it, it won't stop, it takes a really long time IF it does. I never had this issue before I updated to CC2020, it can't be a media cache or a RAM issue, cause I literally only have like 5 layers of text;; It just keeps looping over and over. 

[JoshQuillin]

OK I just did this and it ALL WORKS PERFECTLY NOW. THANK YOU SO MUCH!

[andrewc49812703]

Had exactly the same issue and exactly the same fix. Thanks for the help. Fingers crossed Nvida fix this asap. I almost gave up on Adobe. 

[juanjo3D]

I have same issue...I was going to roll back to  driver 442.19 but I have that already!! I don't have the problem in every preview...may be every 2 days it happens again.  So what I learn so far...no updates until I make sure it is fixed.

[Eallin]

Very grateful bfor this titbit of info, seems to be working so  far. Thank you so much

[Nicolás Santangelo]

same, i'm getting crazy

[Nicolás Santangelo]

It can be an improvised solution, but I imported the composition in Premiere, editing in Ae and previewing in Pr.

[Videos doesn't stop playing]

Hi, today I am having teh same problem. Did you manage to get this resolved?

[Videos doesn't stop playing]

Having the same problem today 🥺 help

[TillP]

use an older nividia driver! studio 442.19 ... did it for me

[kickflip]

this is massively taking time out of my work. Anyone got a solution other than using an older Nvidia driver?

[BodgeyBodge]

I fixed this problem by downloading an older version of AE. Fed up with all the bugs with updates nowadays. So I only update when I absolutely have to. 

[Alexfort]

A

[brodyd65534417]

having the same problem, preview starts and program becomes unresponsive, totally unable to stop the playback and have to force quit. have tried older versions and re-installing, reset prefs, all the usual stuff and its still happening. sometimes I can get lucky and just keep pressing ESC and it might come back to life and freak out performing all the clicks I made while it was locked up, but even when that works, which is rare, it takes a long time to start working. 

would love a fix as this seems to, very suddenly, and for a lot of people, be a large problem. 

[odilefinck]

Still battling this issue

[juanjo3D]

bufffff same issue...I have to save compo every minute because I could waste my work after killing the task. Win10+AE2020 updated.

[hawam27468115]

At least my frustration with this problem is verified by all of your comments. This has been one of many ongoing productivity killers in AE and Premiere. I'd like to respectfully add my complaint to the pile in the hopes Adobe prioritizes this problem. 

[deadordead]

Same here, so much fun !

[Muki_Adobe]

I have the same problem, but ive just tried something and it seems to work, try to change the framerate on your preview bar on the right to 25fps, its working for me now...

[Whispering_Lark98A4]

This work for me. Thank you.

[AdventureMilo]

Mine was already at (25) so no luck for me 😞

However, I posted a solution where I click the play button in the panel and don't move my mouse off it.

[juanjo3D]

I  usually work at 25 fps and still same issue. The problem must be
somewhere else

--
Juan Gálvez
Director de Producción
juanjo@tresdedos.es
C/ Ángel Lozano, 18 - 4C • 03001 Alicante
Telf. 965 12 52 74 www.tresdedos.es





Antes de imprimir este mensaje, asegúrese de que es necesario.
En cumplimiento de la Ley Orgánica 15/1999 de 13 de diciembre de
Protección de Datos de Carácter Personal, le informamos que los datos de
carácter personal utilizados en este envío, así como el resto de datos
personales que nos facilite por éste u otro medio, están incluidos en
los ficheros de *TOTALMEDIA 3D, S.L.*,cuya finalidad es mantener futuras
comunicaciones respecto a información sobre servicios que puedan ser de
su interés o para la empresa en la que trabaja, facilitar la gestión de
*TOTALMEDIA 3D, S.L.*, y cumplir con los requisitos que la legislación
vigente exige a nuestra organización. Podrá ejercitar los derechos de
acceso, rectificación, cancelación y oposición recogidos en la Ley
15/1999 mediante comunicación escrita a *TOTALMEDIA 3D, S.L.*, con sede
en C/ Ángel Lozano 18, 4º C. 03001 Alicante o en el correo electrónico
remitente. Se advierte que el presente mensaje contiene información
confidencial, siendo para uso exclusivo del destinatario arriba
indicado. En caso de no ser usted el destinatario del mismo le
informamos que su recepción no le autoriza a su divulgación o
reproducción por cualquier medio, debiendo borrarlo de inmediato,
rogándole notifique este extremo al remitente.

Juan Gálvez

[mikep35929273]

I'm having the same problem, the time line is playing and it wont stop unless I force quit. I'm losing billable hours on this job. It's been 5 months and no response from Adobe.

[Austin_Mtech]

How has this issue still not been addressed? This is happening to me right now. I have clients that need these finished animations which are being slowed down heavily by this issue. Adobe this needs to be fixed.

[Roland Kahlenberg]

There are a few ways to initiate a Preview. Have you tested with the different Preview setups to see if at least one of them works as expected?

[mikep35929273]

I got it working. Not sure if this will help everyone, but I updated my Nvidia studio driver over the weekend. So to test to see if that was causing the problem, I installed the game-ready driver yesterday and the it stops and plays fine now by pressing the spacebar. (yes Roland Kahlenberg, I know and tried all the ways to initiate a preview)