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No sound on After effect

New Here ,
Jun 26, 2017 Jun 26, 2017

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Hi nice to meet you guys

I'm using after effect for my hobby

but I can't hear any sound from after effect

so I tried to change codec

and I deleted after effect and installed it

but it doesn't work

and somebody said to me press " RAM" on the preview

but there is no RAM

I also tried to click the butten 0(ins) but it doesn't work

I can hear same video on premere pro but I can't hear the sound on after effect

What do you want to know in order to solve the problem?

just tell me please

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Enthusiast ,
Jun 26, 2017 Jun 26, 2017

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If you are trying to hear sound during your RAM preview playback, click the arrow in top right (default) where you see the sound settings.

Be sure the clip has sound and be sure the eye is turned on.  To verify it has sound, click the clip and then "L L" to reveal the wave form below that clip.

Eric

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New Here ,
Jun 27, 2017 Jun 27, 2017

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Thanks for your answer

I've tried what you said but It doesn's work

I check clip has sound and the eye is turned on and also check the wave

the wave is exist but no sound

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LEGEND ,
Jul 07, 2017 Jul 07, 2017

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Can we please see some screenshots from the two audio preferences screens?

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Adobe Employee ,
Jul 26, 2017 Jul 26, 2017

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Hi 영중김,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Explorer ,
Jul 29, 2017 Jul 29, 2017

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Hi,

If you press "0" on the numeric keypad it should playback with sound. If you press "." on the numeric keypad it should play only the sound. Also, if you hold down "Ctrl" key and drag the cursor, it should scrub through the audio. Here's a quick tutorial on how to do it, if you're still facing issues:

https://bluefx.net/portfolio-items/play-audio-effects/

Hope this helps

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