Playing bar not loading the entire animation

[defaultxckwm4l1j49i]

Hey,

I currently have some problems with my AE. 

The "playing bar" is not loading the entire animation which makes impossible for me to work on it. No matter how many times I press  the space bar to make it run and load. 

I already checked the Disk cache, memory and storage in my laptop but everything is fine: 

I already unistall and install again AE but nothing has changed. Between all actions a=I also restarted the cmputer different times. 

What else can I do?

Did soemeone else has the same issue?

Thanks!

[Mylenium]

https://helpx.adobe.com/after-effects/using/previewing.html

Mylenium

[defaultxckwm4l1j49i]

Hi @MU 

Thanks for your comment. I read it all but, unfortunetly, it doesn't help me fix this problem. 

Sofia