Preview in After effects not working anymore
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Hello,
First off all some information:
I used After Effects 2019, then this problem came up and i switched to 2018 (problem is still there).
My laptop is a Lenovo ideapad 500.15ISK with an Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz processor and with 12gb installed RAM.
so basically my problem is the following:
Whenever i try to preview my project, the frame rate goes down to around 20fps (from 30/29.97).
Even if there's nothing in the comp it won't preview properly.
I've set down the resolution to quarter and still: same problem.
I've tried everything possible, even resetting my laptop (2 times!!) but still, the problem came back.
But a few weird things i noticed in ae were, that whenever i try to preview, this little "play" button turns into a square instead of this II> symbol.
And when i turn off this eye (look at the photo please) it works properly again.
Can anyone please help me?
 
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In the pic the resolution is on "auto" but i've tried quarter resolution and so on already.
And also i emptied the disk and program cache.