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Hello. I've installed After Effects on a new computer, and I'm having trouble getting the preview window to play or show anything (see images below ).
If I have music and play, I can hear the music play but the timeline won't keep moving along.
I've tried all the usual stuff (purge cache, uninstall/reinstall, updated my graphic driver, change system setting to be adjust for best appearance, etc.) but nothing has changed.
I would be very happy if you can help.
Thanks.
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Without any exact system info we can't tell you much, but yes, you need to fix your graphics driver and hardware acceleration most definitely.
Mylenium
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Hello.
My hardware is;
i7-9700KF
32GB Ram
NVIDIA Quadro P2000 Graphic Card
I installed the latest driver for my graphic card but nothing has changed.
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