Problem Adobe Media Encoder CC 2019

[tomm55658356]

Hello, I have a small problem with After effects CC 2019 and Adobe Media Encoder CC 2019.

in after effects: "Composition --> Add to Adobe Media Encoder Queue", my project is not in the queue.

When I drag my.aep file (after effects) into Media Encoder there is nothing in "Composition"

I want to put my file in H.264.

Sorry, I speak French.

Please help me.

[kenny27293]

same problem here!

[Szalam]

Try rebooting your computer, wait for everything to load, DON'T DO ANYTHING ELSE, launch AME, and try to bring your AE comp in.

If that still doesn't work, let us know. If it does work, please let us know too!

If it doesn't work and you need to get some work out quickly, simply export an intermediate file out of AE's render queue (use a codec like Cineform or DNxHD) and then you can bring that intermediate file into AME to get your MP4.

[minettef83505792]

I have the same problem and contacted adobe and they said that this is a bug in Dynamic Link in the cc2019 version, and they are fixing the problem as soon as possible.

[ASchrauwen]

Same problem here, is it solved yet?

[OussK]

No, you need to wait the next release from adobe, witch i think it will coming soon

[Anna Lander]

yes, Dynamic Link works faulty now, especially when you have any effects in the composition. The way around might be to render the video in the Render Queue (to avi format) and then convert it to h.264 by Media Encoder. It works fine converting video between formats.

[KheeChun]

I was facing a similar problem earlier, although AE-->AME 2019 used to work for the past few days until 2 hours ago, and I was struggling to find a solution for the past few hours.

Anyway, my workaround was to go to File --> Export --> Add to Render Queue

In the render panel at the bottom (by default), click on the Queue in AME button. My composition was then successfully queued.

Please try and let me know the outcome, I'm still looking for the source of the problem. Thanks.

[Victor CHM]

Same problem here...

[Victor CHM]

Just discovered if you add comp to the render queue and then from the render queue panel you can select 'queue in AME' - this seems to work.

[Victor CHM]

Correction - The above loads the source into AME but it still won't render. It just says 'Connecting to Dynamic Link Server...' but get's no further.

[Victor CHM]

Also, it seems to be restricted to only rendering as a .mov. I had to convert video into MP4 using premier.

[Gameboy_DK]

I have the same problem. Adobe, please fix this soon! Or at least make it possible to continue working in after effects while rendering. Time is money, and sitting around waiting for a render to complete before being able to work on a different project is expensive.

[maciejs25764825]

I have the same problem.

In my case I was able to export composition to AME by clickin Queue in AME button but the Media Encoder wont start the process. No dynamic link connection also. What is happening!!!!???? When it will be fixed????? Am I to render everything twice????? This is a joke.

[Victor CHM]

My new workflow is to render as a .mov within AE (for some reason that's the only format available) Then open the .mov file in Premier Pro and render as .mp4. I even tried to uninstall AE 2019 and run the 2018 version again but not even that fixed it! Could it be something to do with the Mojave update?

[Kjell Jakobsen]

My workaround ended up beeing to downgrade. The entire CC2019 is total and utterly s**t. I`ve used Adobe since 1998, I have never experienced a more buggy update. Crucial tools in my workflow is not working in cc 2019. In PS working with artboards is totally pointless, even rulers dont work when in crop mode. In Illustrator Toolmenu is a mess and Indesign is the most messy upgrade ever and After Effects the Media Encoder. Seems to me Adobe shit on their pro customers in favour of getting something out in a hurry.

[pvdvossen]

Same problem here. Nothing showing up in my Queue. Adding the tmp AME comp manually will open a Dynamic Link dialog box and the endless waiting can begin. Nothing happens after all.

What a mess.

[pvdvossen]

My horrible workaround:

1. Export by the AE Render

2. Drag the .mov (that is always enormously in filesize) in to the AME and render it again within a few seconds to .mp4

Since I also miss the mp4 export option in AE. Even all my codecs are lost..

[Gameboy_DK]

I just spoke with Adobe tech support. They are aware of the issue and have their engineers working on it. The problem is hopefully corrected in an upcoming update. In the meantime they recommend rolling back to CC 2018. Guess we just have to be patience.

[ParthoSwe]

How bad isn't this!?

Have the same problems. Broke my line of production and I've  wasted a lot of time trying to fix it (unpaid).

Adobe, please test your software before releasing it – this is not a small bug.

[monikar71475481]

Same problem here. And even going back to CC2018 didn't help. Looks like AE is no longer connecting to Mediaencoder. If it would be possible to render MP4 / H264 from AE, like it used to be, I wouldn't care... huge disappointment.

[pvdvossen]

Hi Guys! I got my comp queued now in AME directly from AE. Maybe this works for some of you.

This can be done by queueing it in AE (normal Render Queue) and than hitting the 'Queue in AME' next to the 'Render'-button.

But still can't make the connection with the Dynamic Link server, what seems to be the main issue here..

[Remymndow]

I had the same problem, got a temporary fix.

In your Adobe creative cloud application, you can revert your after effects and media encoder to one version before this one.

This solves the problem, and there's not a lot of difference in this version.

[daniell8888]

I am cooking with frustration because I had these and many other issues since I updated to 2019 back in November, it's been months now and still no fix from Adobe. My livelihood is based on this and frankly it's straight out unprofessional by Adobe to release unfinished products. I have been in so much trouble at work because of late deliveries when trying to work around bugs with Media Encoder.....

[SneakersER]

I fixed it by browsing a file in AME using the Media Browser pane and right clicking on the file and clicking "Import to queue" then after a few seconds my list of previous attempts all appeared in the list.