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Problem ae not getting Open GL, hardware accelerate of graphics card

Nguyễn Viết Cảnh
New Here ,
Sep 02, 2017 Sep 02, 2017

2017-09-02.png2017-09-02 (1).png2017-09-02 (3).png2017-09-02 (4).png2017-09-02 (2).png

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ToolfarmJP Community Expert
Community Expert ,
Sep 03, 2017 Sep 03, 2017

Hello,

Did you try to set Enable untested option on in Preferences > Previews > GPU Information > Ray-tracing?

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Sep 06, 2017 Sep 06, 2017
LATEST

Hi Nguyễn Viết Cảnh,

Sorry for this issue. Did you ever find a solution? Please let us know if our experts’ advice helped you or if you still need help.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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