"RAM used has been extended for previews. Adjust RAM settings in Preference> Memory & Performance."

[Lee A. Jackson]

I'm trying to use edit a video in After Effects that I downloaded from Adobe Stock. It has a green screen and I'm trying to do motion tracking, but keep getting the following error message, "RAM used has been extended for previews. Adjust RAM settings in Preference> Memory & Performance." I did everything it said to no avail. I purged 'All Memory & Disk Cache' as well. I also created more available space on my computer by offloading apps to an external hard drive and I'm still getting the error message. No other apps are in use at the time of using After Effects. I just keep getting the error message and seeing this green flicker and glitch when previewing my work. It's stuck on 2 frames and won't preview further.

I'm running After Effects 22.6 on a Macbook Pro, Mac OS Monterey 12.5..1, M1 chip, with 8GB of memory.

[awbwa]

I'm having the same problem 64GB of RAM, nothing else opened and not doing anything heavy. 

[miasmedien]

Same same. Running AE on Macbook Pro M1 Pro with 32 GB RAM. Since the last AE update I am - so to say - not able to work. Preview deadly slow. 

[Afroon2436345368ci]

Same issue with 64GB of RAM in MAC studio with M1 Max chip!!!! what is going on?? 

[Aubrie26418950io12]

I'm having the same problem. Haven't had this problem since I updated my after effects to 23.0. They're saying it's the GB but it can't be because everyone with higher than 8gb is having the same problem. 

[unmesh.pansare]

checkout the solution here: https://youtu.be/xF6-zeP4Npw

[unmesh.pansare]

I am having the same issue. Not able to work at all!!!! I tried downgrading the AE as many suggested in the comments but I can't open my project as I was working on the latest version 😣

[JB24706053kpd5]

Had the same problem, was totally unuseable & no way it was my machine. I have plenty of RAM, had gone through all the settings. Finally downgraded to 22.5 & now everything works great.

[Joost van der Hoeven]

I think we can savely conclude that 22.6.x has issues. Going back to 22.5 or lower (We've moved back to 22.4, due to other issues) will help for now. Apparently 23 does not have this issue but not every company can upgrade to a new full version in the middle of a project.

[paul @ www.piperad.fr]

(note on Mac Ventura version)

AE Beta 23.2.0 (as of nov.30 2022) seems to handle memory much better.
Ram previews on HD 60fps pre-load and play without lag.

I wouldn't use it on long projects, but for short ones it can be OK 🙂 

Seems to fix the keyboard arrows issue on open/save dialogs as well (yay)

[unmesh.pansare]

The solutionn to this problem is very clearly explained in this video - https://www.youtube.com/watch?v=xF6-zeP4Npw 

It explains a few options and also how to downgrade which is what has worked best.