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dbergan
Participant
June 7, 2012
Question

Ray-tracing on the GPU requires CUDA version 4.0 warning

  • June 7, 2012
  • 3 replies
  • 32022 views

Hello,

I've been using AE CS6 on Mac OS 10.7.4 upon release and updated to 11.0.1 when it was released as well, so for a while, but just today I started to get this warning-

"Ray-tracing on the GPU requires CUDA version 4.0 or later.  Ray-tracing will use the CPU until you install the latest supported CUDA driver."

I am running a supported Quadro 4000 with the latest CUDA driver, 4.2.7, and about the only thing I know of that I have installed recently was the update for SpeedGrade today.  Any idea why I'm now getting the warning?

      This topic has been closed for replies.

      3 replies

      Parrotface
      Parrotface
      Inspiring
      August 5, 2014

      Is there any plan to test this feature for AMD cards, which are factory-standard on all Mac Pros?  Why would they introduce a feature and then only make it compatible with a few third-party GPUs?  Shouldn't it be the other way around?  The majority of users get the feature and the people with out of date or non-standard equipment are the ones with the compliance issues?

      R
      Community Expert
      Rick GerardCommunity Expert
      Community Expert
      August 5, 2014

      CUDA cannot be used for AMD cards because they are not paid by Nvidia. CUDA is a strictly Nvidia future. Also, it is been announced that there will be no further development of the existing Ray-trace rendering engine.

      C
      c.w.hermann
      Participant
      April 3, 2013

      Remove the old cuda-driver (/System/Library/Extensions/CUDA.kext), then install your new cudadriver. Shut down and restart you Mac and run repair of the permissions. The pop-up error didn`t return in my case... Hope this is of any use

      S
      sadrazam66
      Participant
      October 12, 2013

      this tip is solved my problem, thx for suggestions...

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      June 7, 2012

      Can we get a little more system info?

      Are you using more than one GPU?

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      D
      dberganAuthor
      Participant
      June 7, 2012

      Hi Kevin, thanks for responding.  Here's a rundown of the system info, some of it may be redundant-

      Computer Hardware-

           MacPro4,1

           Dual Quad Core

           2.93 Ghz

           12 GB ram

           Quadro 4000- CUDA driver version 4.2.7

           Blackmagic Intensity Pro

           OSX 10.7.4

      The error, which reads-

         "Ray-tracing on the GPU requires CUDA version 4.0 or later.  Ray-tracing will use the CPU until you install the latest supported CUDA driver

           For more information see: http://www.adobe.com/go/aeraytracedgpu

           Show warning- once per session/never again"

      happens on startup.  I went to http://www.adobe.com/go/aeraytracedgpu and didn't find anything that was relevant to this issue.  Today was the first day it happened, so AE has started up error free before, and the only change I can think of was the update for SpeedGrade.  Aside from CS6 applications, which are all updated according to the Adobe Application Manager, other software I run is- FCPX, Compressor, Lightwave and rarely FCP 7.  I have some Red Giant trial plug ins, and FXFactory installed, but no 3rd party codecs.  In the AE projects I use XDCAM EX footage, with Ai, tiff and jpeg files, almost exclusively.  I assume it uses OpenGL features, I haven't done anything in particular that I know of about that, and Render Multiple Frames is deactivated.

      I am only using one video card, which has been installed the whole time.

      Thanks for any help

      Dave

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