Ray-tracing on the GPU requires CUDA version 4.0 warning

[dbergan]

Hello,

I've been using AE CS6 on Mac OS 10.7.4 upon release and updated to 11.0.1 when it was released as well, so for a while, but just today I started to get this warning-

"Ray-tracing on the GPU requires CUDA version 4.0 or later.  Ray-tracing will use the CPU until you install the latest supported CUDA driver."

I am running a supported Quadro 4000 with the latest CUDA driver, 4.2.7, and about the only thing I know of that I have installed recently was the update for SpeedGrade today.  Any idea why I'm now getting the warning?

[Kevin-Monahan]

Can we get a little more system info?

Are you using more than one GPU?

[dbergan]

Hi Kevin, thanks for responding.  Here's a rundown of the system info, some of it may be redundant-

Computer Hardware-

     MacPro4,1

     Dual Quad Core

     2.93 Ghz

     12 GB ram

     Quadro 4000- CUDA driver version 4.2.7

     Blackmagic Intensity Pro

     OSX 10.7.4

The error, which reads-

   "Ray-tracing on the GPU requires CUDA version 4.0 or later.  Ray-tracing will use the CPU until you install the latest supported CUDA driver

     For more information see: http://www.adobe.com/go/aeraytracedgpu

     Show warning- once per session/never again"

happens on startup.  I went to http://www.adobe.com/go/aeraytracedgpu and didn't find anything that was relevant to this issue.  Today was the first day it happened, so AE has started up error free before, and the only change I can think of was the update for SpeedGrade.  Aside from CS6 applications, which are all updated according to the Adobe Application Manager, other software I run is- FCPX, Compressor, Lightwave and rarely FCP 7.  I have some Red Giant trial plug ins, and FXFactory installed, but no 3rd party codecs.  In the AE projects I use XDCAM EX footage, with Ai, tiff and jpeg files, almost exclusively.  I assume it uses OpenGL features, I haven't done anything in particular that I know of about that, and Render Multiple Frames is deactivated.

I am only using one video card, which has been installed the whole time.

Thanks for any help

Dave

[dbergan]

Not sure what happened, I didn't even reboot, but I'm not getting the warning anymore.  I did shut down all my open CS6 apps to install a font then restarted them and it didn't throw the warning.  Obviously I could have worked this one through on my own.

[rosst_]

I've been getting the same error when using the "replace with After Effects Comp" option in premiere. When I open After Effects on its own, I don't get the error.

[mattihaap]

I get the same error these days. its affecting my program quite a bit too. adobe is really not on top of things right now.  too many bugs.

[Nick Papps]

Not sure if this discussion solved this issue but I found this:

http://www.nvidia.com/object/mac-driver-archive.html

I followed the prompts and updated the CUDA driver for my retina macbook.  Seemed to do the trick as I don't get that pop-up error anymore.

[vinodp76267012]

no

[ch@hermann-foto-design.de]

Remove the old cuda-driver (/System/Library/Extensions/CUDA.kext), then install your new cudadriver. Shut down and restart you Mac and run repair of the permissions. The pop-up error didn`t return in my case... Hope this is of any use

[sadrazam66]

this tip is solved my problem, thx for suggestions...

[Parrotface]

Is there any plan to test this feature for AMD cards, which are factory-standard on all Mac Pros?  Why would they introduce a feature and then only make it compatible with a few third-party GPUs?  Shouldn't it be the other way around?  The majority of users get the feature and the people with out of date or non-standard equipment are the ones with the compliance issues?

[Rick Gerard]

CUDA cannot be used for AMD cards because they are not paid by Nvidia. CUDA is a strictly Nvidia future. Also, it is been announced that there will be no further development of the existing Ray-trace rendering engine.

[Szalam]

Parrotface wrote:

Is there any plan to test this feature for AMD cards, which are factory-standard on all Mac Pros?  Why would they introduce a feature and then only make it compatible with a few third-party GPUs?  Shouldn't it be the other way around?  The majority of users get the feature and the people with out of date or non-standard equipment are the ones with the compliance issues?

The ray-traced renderer was created with NVIDIA technology. The fact that it works on computers with out NVIDIA cards is actually pretty cool - it is just very slow. The Adobe team seems to agree with you that the ray-traced renderer is not a good option because they now consider it obsolete. "Dead" was a word I believe I saw them call it on Twitter.

Ever since AE version 12, we have had a much more powerful way to do 3d in AE. It also renders faster too.

One can hope that this new way of doing 3d is only a taste of what is to come in the future with AE.

[McKHam]

I am getting this message except for CUDA 5.0 on After Effects CC. My MacBook Pro is as follows:

MacBook Pro (Retina, 15-inch, Mid 2015)

2.5 GHz Intel Core i7

16 GB 1600 MHz DDR3

AMD Radeon R9 M370X 2048 MB

The integrated graphics is Intel Iris Pro with a gig and a half of VRAM. Do I need to install the NVIDIA CUDA driver here?:

GPU (CUDA, OpenGL) features in After Effects CS6 and After Effects CC | After Effects region of inte...‌

[Todd_Kopriva]

No. Do not install CUDA software on a computer without CUDA hardware.

[Szalam]

As Todd says, don't do it (unless you upgrade your GPU to an appropriate card). Instead, simply check the box to never again show that message.

[axeleraw]

McKHam escribió:

I am getting this message except for CUDA 5.0 on After Effects CC. My MacBook Pro is as follows:

MacBook Pro (Retina, 15-inch, Mid 2015)

2.5 GHz Intel Core i7

16 GB 1600 MHz DDR3

AMD Radeon R9 M370X 2048 MB

The integrated graphics is Intel Iris Pro with a gig and a half of VRAM. Do I need to install the NVIDIA CUDA driver here?:

GPU (CUDA, OpenGL) features in After Effects CS6 and After Effects CC | After Effects region of inte...

I got the same problem but with a Nvidia GeForce GTX 285 and CUDA driver 7.0.64 installed

I looked in graphic card that allows Ray-tracing by GPU and the GTX 285 is on the list so should work.

I did what ch hermann-foto-design said to erase the existing extension, reinstall and repair permissions, but the problem is not solved. Don´t know where the problem is coming.

Thanks for any help you can provide

Cheers

[personal information (email address) removed by moderator - "ch hermann" shouldn't have his email address as his name and will be contacted about that...]

[Szalam]

axeleraw wrote:

I got the same problem but with a Nvidia GeForce GTX 285 and CUDA driver 7.0.64 installed

What OS do you have?

What exact version of AE do you have?