RE: "Unable to create font" After Effects CS 5 won't launch

[billsantry]

My spanking new After Effects CS5 won't launch due to "Unable to create font" error.

I'm running OS X 10.6.3 on a 17" with specs listed below.

After Effects CS3 is running fine. What's the solution?

Model Name: MacBook Pro

  Model Identifier: MacBookPro5,2

  Processor Name: Intel Core 2 Duo

  Processor Speed: 3.06 GHz

  Number Of Processors: 1

  Total Number Of Cores: 2

  L2 Cache: 6 MB

  Memory: 8 GB

  Bus Speed: 1.07 GHz

  Boot ROM Version: MBP52.008E.B05

  SMC Version (system): 1.42f4

  Serial Number (system): W89400R18YB

  Hardware UUID: E2300327-D5D3-5DC2-85CF-9FFA9CEAD9ED

  Sudden Motion Sensor:

  State: Enabled

[BrianOEA]

Worked for me (I ended up adding all the Verdana affiliates as well....bold..italic..etc)

Such a relief, as I had already gone through a reinstall, and several other troubleshooting workarounds...

thanks!!!

jon

[iamshaun]

I'm running OSX 10.6.7 and started getting this error after validating my fonts & resolving duplicates in Font Book. Verdana was still installed on my machine (worked in Photoshop & Illustrator), but for some reason After Effects wasn't able to locate it, hence "Unable to create font."

What worked was re-installing Verdana, which caused another duplicate. Oh well, at least it works again.

[thinkingmanhawaii]

It's important that you install the specific version of Verdana that comes with AE… probably something to do with its ID #… sounds like you got it figured out!!

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[iamshaun]

Yep, got it going. Thanks man!

[dogdog2]

Thanks guys

[lollozip]

Hi,

had the same problem but solved in a little different way since I have no Administrator privileges. I use Fontexplorer to manage my fonts instead of Fontbook. I've found in it multiple versions of Verdana font . I removed everything but system Verdana, now everything works.

Thanks

Lorenzo

[ericsbowman]

I have a post about this here: http://www.ericsbowman.com/after-effects/after-effects-warning-unable-to-create-font/

[Guest]

I have encountered the same problem on OSX 10.7.3 and I searched for Verdana in the FontBook to find that it was only disabled. Try this first; all you may need to do is enable the font family.

I hope this is helpfull and nobody needs to spend 30$ to fix this error.

[Todd_Kopriva · Accepted solution]

This bug is fixed in the After Effects CC (12.1) update:

http://adobe.ly/AE_CC_12dot1_details

Let us know how this works for when you've tried with the new update.

[ericsbowman]

Well Todd, seems the newest version has the same problem, or perhaps an unrelated issue. Just upgraded to Mavericks yesterday (10.9) and I'm running AE 12.1. Closed AE last night after working on a project successfully for 4 + hours, tried to get back to work this morning and I see the following error messages. Is this related?

[Todd_Kopriva]

That's a different (but related) failure.

If you are using a font manager (like Font Explorer), then re-enable the font.

See this thread:

http://forums.adobe.com/message/5807941#5807941

[ericsbowman]

Thanks Todd.

[dris5FF5]

for me this problem was related to an illustrator file:

this file was used in the after effects project, and it contained too complex textures

good luck 👍