Red Giant Installation Error

[elias_318]

Hey all,

I'm experiancing a weird error when trying to install the Red Giant plugin. 

When trying to install from a freshly installed Maxon app is says there was an error and the states that I need MacOs 11.7.10 or newer. I'm confused because this is a Mac Studio with MacOs Ventura 13.0

I've already tried a simple restart and no luck. I appreciate any guidance or suggestions, thanks! 

[Kevin-Monahan]

Hey elias,

Thanks for the message. Sounds pretty weird. What does Maxon support have to say? Let us know.

Thanks,
Kevin

[elias_318 · Accepted solution]

Hey Kevin!

After reaching out to Maxon support they confirmed that it's a bug in the error message of their latest version of Red Giant, 2026.2.1, which actually requires MacOS 14. My system is on MacOS 13 so I installed version 2026.1.0 with no issues! 

Thank you,

Elias

[ToolfarmJP]

Would you check your Maxon app is the latest version?