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Render Error on 360 video, Canceled by user. -1609629695

New Here ,
Apr 03, 2018 Apr 03, 2018

We have been trying to render this 360-VR video for the last week on several different computers but we still keep getting the same error each and every time:

  29993950_10210546045553429_1180964783_o.jpg

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Explorer ,
Apr 03, 2018 Apr 03, 2018

Hi, maybe the error is caused by a wrong frame....try to check them and then let me know

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New Here ,
Apr 03, 2018 Apr 03, 2018

How does one check for wrong frames?

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Explorer ,
Apr 04, 2018 Apr 04, 2018

is your file a .mov or a images sequence? if is a images sequence go to the images folder

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Adobe Employee ,
May 10, 2018 May 10, 2018
LATEST

Hi DeduF,

Ever solve this issue? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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