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Render errors with PNG files since latest upgrade

Contributor ,
Apr 04, 2018 Apr 04, 2018

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Hi CCAE forum,

Since upgrading this morning to 15.1.0 I am having serious rendering problems.

When I try to preview png media placed in Pre-Comps I get random flashes of the main comp timeline. This persists even after purging all memory and image cache.

Screen Shot 2018-04-04 at 15.33.11.png

When I clear the cache and try to render the main comp again I get  flashes and echoes of images.

The movie is supposed to look like this... is it a problem with the png codec?

Screen Shot 2018-04-04 at 15.42.19.png

What a disaster!

Have to go back to previous version.

- Pete

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Adobe Employee ,
May 10, 2018 May 10, 2018

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Still having trouble with this Pete? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Contributor ,
May 11, 2018 May 11, 2018

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Thanks Kevin,

To be honest it is much better for me to limp on with the older versions of your software. This update episode cost me a lot of money. I can’t risk any more downtime and my department suffering further loss of reputation. We were right in the middle of updating a big Character Animator project with 30,0000+ png files!

I will wait until I know the updates are all fully functioning and will operate on all our basic i7 Mac mini ( late 2012 High Sierra 10.13.4) machines.

Regards - Pete

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Adobe Employee ,
May 11, 2018 May 11, 2018

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The recent update should have fixed that bug. Sorry for the issue.

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Contributor ,
Aug 06, 2018 Aug 06, 2018

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Hi Kevin,

Can you confirm that it is now safe to update my AfterEffects and Premiere to the latest versions?

I am running High Sierra 10.13.4 on late 2012 i7 Mac mini machines

thanks - Pete

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