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Rendering error

Participant ,
May 23, 2018 May 23, 2018

I sent several comps to ME to render and received the following error:

  Export Error

  Error compiling movie.

  Render Error

  Render returned error.

  Writing with exporter: H.264

  Writing to file: \\?\S:\Edit2\Videos\HRH\Icon_Transition_Consumer_01.mp4

  Writing file type: H264

  Around timecode: 00:00:00:12 - 00:00:00:18

  Rendering at offset: 0.033 seconds

  Component: H.264 of type Exporter

  Selector: 9

  Error code: -1609629695

Any ideas??

814
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Community Expert ,
May 23, 2018 May 23, 2018

Hello,

What does the path of "\\?\S:\" indicate actually? ME may not recognize the writing path.

Writing to file: \\?\S:\Edit2\Videos\HRH\Icon_Transition_Consumer_01.mp4

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LEGEND ,
May 24, 2018 May 24, 2018

Start by turning off hardware accelerated encoding. If that doesn't help, indeed exact info on the file paths may help, but also more info on the actual project would be required.

Mylenium

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Enthusiast ,
May 24, 2018 May 24, 2018

I assume that is because it is my user location for the "Video" folder. I set to this folder in most of my ME renders, so I don't think that can be the issue. The comps in question are motion graphics made up of some PSD files and a background created with a Red Giant plugin.

I had to get them out so I imported them into Premiere and rendered from there. That worked fine - same presets and destination.

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Community Expert ,
May 24, 2018 May 24, 2018

I guess you have to delete the video previews created by Media Encoder that are related to your project

besides cleaning media cache on ME, delete the video previews, those usually cause render errors

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Jun 29, 2018 Jun 29, 2018
LATEST

Hi ImageDesign704,

Sorry for your issue!

In addition to the suggestions given above, go through the troubleshooting steps given in this article: How to fix issues that cause errors when rendering or exporting

Thanks,

Rameez

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