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RG Trapcode suit - not showing PRESETS

Community Beginner ,
May 28, 2025 May 28, 2025

Hi,

In the designer window (when using Particular or Form) the PRESETS that used to be on the left side aro gone - nothing there, just a black space. Wrote to Maxon for help, but they take the time, and I need those presets back. 

Anyone had the same problem and knows a solution? 

 

I am on macOS sequoia, the machine is a mac studio M3 Ultra.

AE is 2024 and RG is 2025.4.1.

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correct answers 1 Correct answer

Community Beginner , May 28, 2025 May 28, 2025

Thank you. They sent me a file to run a clean installation. After that I reinstalled the Maxon App and now everything works fine.

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Community Expert ,
May 28, 2025 May 28, 2025

Try rerunning the installers. The Maxon app is a good place to start. It was recently updated.

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Community Beginner ,
May 28, 2025 May 28, 2025
LATEST

Thank you. They sent me a file to run a clean installation. After that I reinstalled the Maxon App and now everything works fine.

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