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SHOW STOPPER BUG

Contributor ,
Oct 05, 2018 Oct 05, 2018

I have two comps, they are VERY wide. the smallest is 14,736 x 72 pixels.

Both of these comps are exhibiting the same problem.

a motion tile effect is added to both (on an adjustment layer. it's used to move the video sideways.

in both comps, the effect previews perfectly. in line perfectly with the animated channel.

in EVERY RENDER the effect is stalled. That is, there is NO sideways motion at ALL, until ab arbitrary amount of time is consumed. This is a 12th-hour nightmare of a problem. It is very clearly a bug. And I do not have a fix, other than throwing AE away and redoing all of the work in a different package.

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Community Expert ,
Oct 05, 2018 Oct 05, 2018

What video file format are you rendering to?

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Contributor ,
Oct 05, 2018 Oct 05, 2018

TGA

Lossless (animation)

Pro res 442

h264

output file is clearly not part of the problem.

upon further examination the issue is evident in the UI, when the zoom is at 100% (at no other zoom level, just 100%)

what a pain.

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LEGEND ,
Oct 05, 2018 Oct 05, 2018

What happens if you don't put the effect on an adjustment layer?

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Contributor ,
Oct 05, 2018 Oct 05, 2018

i did try that. no difference.

what I did was to completely re-engineer the shot. There's a dozen of these, and these two are now just layers, all animated.

I don't have time for unreliable software.

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LEGEND ,
Oct 05, 2018 Oct 05, 2018

That's why I'm on CC2017.  Personally I wouldn't touch CC 2018 with a ten-foot pole.  And my employer -- the biggest owner of TV stations on Planet Earth -- seems to agree.  They don't authorize CC 2018 for use on company machines.

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Community Expert ,
Oct 05, 2018 Oct 05, 2018
LATEST

My first suggestion is to nest your short wide comp in another identical comp and apply motion tile there instead of on an adjustment layer. Then double check the speed of the movement and view the comp at 100% magnification factor and Full resolution. If that works export a lossless file using the default output module preset or an image sequence. If the comp is longer than four or five seconds you might want to render just a couple of seconds to see if the motion is as expected.

When you figure out what is causing the motion problem then use the AME to compress a deliverable file. It's a completely nonstandard size so a media player is not going to like it. It must be for digital signage or something like that.

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