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Text animation preset settings crash in version 24

New Here ,
Jan 26, 2024 Jan 26, 2024

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In version 23, the function in presets related to text animation works correctly, and in version 24, here’s the story - watch the video. In short, it's an obvious update bug. This is the case - this is more of a request to the support

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correct answers 1 Pinned Reply

Adobe Employee , Jan 26, 2024 Jan 26, 2024

Hi @Anastasiya294449376b09,

Thank you for reporting this issue. I don't see a crash in the video you attached, but it doesn't appear that the Text animation isn't updating when you change the control on the Text layer. Would you be able to share this project with us so we can further investigate?

 

Thank you for any further information you can provide,

- John, After Effects Engineering Team

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Adobe Employee ,
Jan 26, 2024 Jan 26, 2024

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Hi @Anastasiya294449376b09,

Thank you for reporting this issue. I don't see a crash in the video you attached, but it doesn't appear that the Text animation isn't updating when you change the control on the Text layer. Would you be able to share this project with us so we can further investigate?

 

Thank you for any further information you can provide,

- John, After Effects Engineering Team

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Adobe Employee ,
Mar 28, 2024 Mar 28, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,
Nishu

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